Awards
Holidays with Kids Best of Awards 2021
2022 Trip Advisor Travelers Choice Hotel
Best of the Best Travellers' Choice Award for Restaurants 2022
Welcome to JW Marriott Gold Coast Resort & Spa
Your family vacation awaits in Surfers Paradise
Unwind at a five-star resort in the town of Surfers Paradise. JW Marriott Gold Coast Resort & Spa boasts luxurious rooms, award-winning service and a covetable hotel location on Ferny Avenue. Attend events at Gold Coast Convention Centre, treat the family to Sea World Gold Coast and stroll the beautiful beaches of Surfers Paradise. Our redesigned hotel rooms and suites offer an ideal setting to relax, complete with high-speed Wi-Fi, plush bedding and pristine marble bathrooms. Wake up feeling refreshed and ready for adventure in Surfers Paradise. We offer family-friendly resort facilities, from peaceful saltwater lagoons and an outdoor freshwater pool with a slide to a fitness centre and Sport Court®. One-of-a-kind experiences at our hotel include culinary cooking classes, JW Garden herb planting and guided tours, daily fish feeding, snorkeling in the saltwater lagoons and much more. Leave your family vacation to Surfers Paradise richer than when you arrived at JW Marriott Gold Coast Resort & Spa.
Rooms & Suites
Accommodations
Designed for the needs of our multi-generational travellers, guests enjoy a range of options with 215 Ocean and Mountain View 42sq spacious guestrooms plus an additional 23 suites with floor-to-ceiling windows, bathing each room in ample natural light. The luxury guestrooms at our Gold Coast resort feature a plush king or double bed configuration, a spacious work area, a flat-screen TV, state-of-the-art electronics, a Nespresso coffee machine, and a separate bathroom with high-end amenities. Our suites include plush king bedding, an oversized bath tub and a separate living area.
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Spa by JW
Welcome to Spa by JW, an experience that favours simplicity over complexity and clarity over mystery. Knowing your time is valuable, we offer express spa treatments as a simple indulgence. Our inviting spa lounge is the perfect place to gather with a group or simply unwind and take a moment. Spa by JW delivers experiential retail and treatments that are tailored to your exact needs and focused on delivering four distinctive benefits — Calm, Indulge, Invigorate, and Renew. Whether you’re fatigued from a long journey or simply desire a well-deserved retreat, we provide a personalised spa experience that is as effortless as it is rewarding. Begin your journey with your desired results in mind.
Saltwater Lagoon with Waterfall and Tropical Fish
Awarded Australia’s Best Hotel Pool 2021 and 2024, our Gold Coast, Australia, resort pools are designed with multi-generational travellers in mind. Pools of varying depths and activations including the white sandy beaches, swim-up grotto, and waterfalls unique to the saltwater lagoon, streaming with tropical fish and the fresh water pool with children’s slide. The water sports kiosk provides for-hire snorkels, flippers, and motorized aquatic scooters. Or relax and unwind in one of the Jacuzzis or poolside cabanas.
JW Garden
The JW Garden is our on-property farm-to-table program creating a sustainable way for our chefs to elevate the resort menus with seasonal herbs, edible flowers, fruits, and vegetables. It honours a sense of environmental responsibility and encourages a better relationship with food. Experience the herb and vegetable harvesting at the JW Garden daily, or enjoy handcrafted beverages that deliver unique health benefits made using ingredients grown in the JW Garden. Delight your taste buds with a selection of dishes made using ingredients grown in the JW Garden, available in all our restaurants.
Virtual Tour
Experience all the JW Marriott Gold Coast Resort has to offer through breathtaking 360° panoramic views of our visionary retreat of natural beauty and unforgettable recreation. Explore our renowned lobby and grand staircase entry, saltwater lagoon, tropical oasis and waterfalls, luxury guestrooms and suites, world-renowned restaurants, and so much more.
Gift Vouchers
Indulge in luxury at the JW Marriott Gold Coast Resort & Spa. Swim among tropical fish in our saltwater lagoon, relax poolside in a private cabana, dine in one of the award-winning restaurants, including Citrique, Misono, and Chapter & Verse, relax and rejuvenate in Spa by JW and enjoy all that the Gold Coast has to offer.
Memorable experiences at JW
Our Gold Coast resort experiences focus on signature JW activities utilising exclusive resort touch points connecting the JW guest to memorable and emotional experiences. JW provides a range of experiences that foster reconnection and balance in a distinctly Australian way. A curated selection of both on property and local Gold Coast experiences that let our guests create their version of happiness.
Family by JW
Discover a world of inspiration with Family by JW. Whether your child is a budding foodie, an abstract finger painter, or just loves to play, this unique program offers creativity and enriching experiences designed for kids. From cooking classes, harvesting in the JW Garden or beach walks with this family, explore fun-filled adventures curated to connect and inspire the whole family throughout your stay at this Gold Coast family resort.
Award Winning Design
Award winning Australian design studio, DBI, the original architects and interior designers behind the existing property, were engaged to reimagine the iconic resort and to elevate the property to JW Marriott’s high standards of modern luxury, drawing inspiration from the Gold Coast Hinterland. Originally built in 1993, Surfers Paradise Marriott Resort & Spa has become an iconic Gold Coast, Australia, resort hosting multiple renowned events and countless domestic and international guests.
A Culinary Dining Experience
JW Marriott Gold Coast Resort & Spa’s culinary offerings of local produce celebrate the welcoming of warm and naturally inspired service to our guests. Seasonal product offerings, created using sustainable and ethically sourced ingredients, highlight regional products of seafood and meats with an ocean/paddock-to-plate concept. Bringing experiences to life, the cuisine choices for our guests are wide and varied across five restaurants and bars, making JW Marriott Gold Coast Resort & Spa the perfect location for celebrating special occasions and creating joyful memories.
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Citrique Restaurant
Indulge in exceptional dining experiences at Citrique Restaurant, awarded an Australian Good Food Guide Chef Hat in 2023 and 2024. Citrique’s contemporary Australian cuisine showcases a menu with dishes reflecting local produce and seasonal offerings.
Misono Japanese
Inspired by the youthful spirit of the streets of Harajuku, Misono is one of the largest teppanyaki-style Japanese restaurants in Australia, and offers a refined whiskey bar with an outdoor terrace, an intimate Izakaya and live sushi table.
Chapter & Verse Bar and Lounge
Experience luxury high tea in Surfers Paradise at Chapter & Verse. Our unique restaurant and bar offers handcrafted cocktails, all-day international fare, a chic ambiance and live music on the weekends.
Signature Events and Weddings
JW Marriott Gold Coast Resort & Spa, our luxury Gold Coast resort, offers a redefined coastal venue for memorable occasions. The conference level located on level two of the property is a hub for large conferences, private celebrations, corporate gatherings, weddings, and everything in between. With 2,000 square metres of event space, featuring 10 scalable spaces catering to all event requirements, we are proud masters of our craft. With skill and imagination, we create memorable experiences unique to each guest. We are a resort that understands business, catering to your every business need.
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Stay Connected
Our monthly Surfers Paradise family resort newsletter hosts exclusive offers, early bird event release tickets, and more. Discover further information regarding upcoming festive events, seasonal activations, restaurant and bar exclusive promotions, and more. Learn about the offers and specialized treatments on offer at Spa by JW. Stay connected by subscribing to our exclusive email offers.
What's On at JW Marriott
Discover JW Marriott Gold Coast Resort & Spa's unique experiences through a tailored events calendar, where our guests come together and create their most meaningful moments.
OUR LOCATION
Tel: +61 7-5592 9800
GETTING HERE
JW Marriott Gold Coast Resort & Spa
158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217
This hotel does not provide shuttle service.
Alternate Airport Transportation
For more information contact our Concierge Team;reservation required
Reservation Required: +61 7-5592 9800
Distance from Property: 85.0 KM
Visit Website
This hotel does not provide shuttle service.
Nearby
Bus Station
Surfers Paradise Transit CentreSubway Station
G:Link Light Rail SystemTrain Station
Volunteering with St. John's Gold Coast Crisis Centre
Providing support to the less fortunate citizens of our community
Travel
Travel + Leisure Luxury Awards Asia Pacific Best Hotel Pool Australia 2024; Trip Advisor Travellers Choice Award & Best of the Best Hotel 2022, 2023, 2024; AHA National Awards for Excellence Best Redeveloped Hotel 2022; QHA Awards for Excellence Best Marketed Hotel, Best Redeveloped Hotel, Accommodation Hotel for the Year 2022; HM Awards Best Resort 2021 & 2023 & Highly Commended Meetings & Events Venue.
Restaurant and Bar
Australian Good Food Guide Chef Hat, Citrique Restaurant 2023, 2024; Australian Good Food Guide Readers’ Choice Award Misono 2020 & Citrique Restaurant 2022, 2023; Trip Advisor Travellers Choice Award and Best of the Best Misono 2022, Citrique Restaurant 2022, 2023, Chapter & Verse bar and lounge 2023; Spice Hot 100 Hotels & Venues 2023 & 2024.
Associate Awards
QHA Awards for Excellence Employee Excellence in Service, Front of House Employee of the Year 2024; Marriott International Marketing Leader of the Year APEC 2023, JW Marriott General Manager of the Year Global 2022 & General Manager of the Year APEC, HM Awards Highly Commended Marketing Associate 2021.
Property Details
24 Hour Room Service
Daily Housekeeping
Turndown Service
Bicycle Rental
Snorkeling
Gift Shop
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Free Wifi
Mobile Key
Digital Check In
Service Request
Check-in: 3:00 pm
Check-out: 11:00 am
Pet Policy
Pets Not Allowed
No pets allowed-guide dogs only
Parking
On-Site Parking
Hourly: $5
Daily: $24
Off-Site Parking
Public car park 0.5 KM
Valet
Daily: $45.00
Additional Parking Information
No parking for camper vans, marine craft, trailers and other large-size vehicles.
Policies and Payments
Accepts: Cash, Credit Cards
Services
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
English, Japanese, Spanish, Chinese, Korean
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +61 7-5592 9800
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Room Windows Open
Safety Chains and/or Latches on Guest Doors
Secondary Locks on Room Windows
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Footprints
Carbon Footprint: 88.36 kg per room night
Water Footprint: 1267.43 liters per room night
Environmental Practices
Guest Room Recycling
Frequently Asked Questions
The check-in time at JW Marriott Gold Coast Resort & Spa is 3:00 pm and the check-out time is 11:00 am.
The pet policy at JW Marriott Gold Coast Resort & Spa is:
Pets Not Allowed (No pets allowed-guide dogs only)
The parking options at JW Marriott Gold Coast Resort & Spa are:
On-Site Parking: Hourly: $5; Daily: $24
Off-Site Parking: Public car park 0.5 KM
Valet: Daily: $45.00
No parking for camper vans, marine craft, trailers and other large-size vehicles.
The property amenities at JW Marriott Gold Coast Resort & Spa are:
Restaurant
Spa
Fitness Center
Outdoor Pool
24 Hour Room Service
Daily Housekeeping
Turndown Service
Meeting Space
Bicycle Rental
Snorkeling
Gift Shop
Dry Cleaning Service
Laundry
Activities for Kids
Room Service
Wake up Calls
Free Wifi
Mobile Key
Digital Check In
Service Request
Yes, JW Marriott Gold Coast Resort & Spa has free Wi-Fi available to hotel guests.
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