Welcome to JW Marriott Gold Coast Resort & Spa

Your family vacation awaits in Surfers Paradise

Unwind at a five-star resort in the town of Surfers Paradise. JW Marriott Gold Coast Resort & Spa boasts luxurious rooms, award-winning service and a covetable hotel location on Ferny Avenue. Attend events at Gold Coast Convention Centre, treat the family to Sea World Gold Coast and stroll the beautiful beaches of Surfers Paradise. Our redesigned hotel rooms and suites offer an ideal setting to relax, complete with high-speed Wi-Fi, plush bedding and pristine marble bathrooms. Wake up feeling refreshed and ready for adventure in Surfers Paradise. We offer family-friendly resort facilities, from peaceful saltwater lagoons and an outdoor freshwater pool with a slide to a fitness centre and Sport Court®. One-of-a-kind experiences at our hotel include culinary cooking classes, JW Garden herb planting and guided tours, daily fish feeding, snorkeling in the saltwater lagoons and much more. Leave your family vacation to Surfers Paradise richer than when you arrived at JW Marriott Gold Coast Resort & Spa.

A Luxury Escape by JW
Escape to luxury at JW Marriott Gold Coast Resort & Spa for a 2-night stay. Enjoy welcome drinks, buffet breakfast, and $50AUD resort credit daily. Indulge in award-winning dining, spa treatments, and unique activities. An unforgettable getaway awaits.
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Rooms & Suites

Spa by JW

Welcome to Spa by JW, an experience that favours simplicity over complexity and clarity over mystery. Knowing your time is valuable, we offer express spa treatments as a simple indulgence. Our inviting spa lounge is the perfect place to gather with a group or simply unwind and take a moment. Spa by JW delivers experiential retail and treatments that are tailored to your exact needs and focused on delivering four distinctive benefits — Calm, Indulge, Invigorate and Renew. Whether you’re fatigued from a long journey or simply desire a well-deserved retreat, we provide a personalised spa experience that is as effortless as it is rewarding. Begin your journey with your desired results in mind.

Spa by JW

Saltwater Lagoon with Waterfall and Tropical Fish

Awarded Australia’s Best Hotel Pool 2021, our resort pools are designed with multi-generational travelers in mind. Pools of varying depths and activations including the white sandy beaches, swim up grotto and waterfalls unique to the saltwater lagoon, streaming with tropical fish and the fresh water pool with children’s slide. The water sports kiosk provides for hire snorkels, flippers and motorized aquatic Scooters. Or relax and unwind in one of the Jacuzzis or poolside cabanas.

Saltwater Lagoon

JW Garden

The JW Garden is our on-property farm-to-table program creating a sustainable way for our chefs to elevate the resort menus with seasonal herbs, edible flowers, fruits, and vegetables. It honours a sense of environmental responsibility and encourages a better relationship to food. Experience the herb and vegetable harvesting at the JW Garden daily, or enjoy handcrafted beverages that deliver unique health benefits made using ingredients grown in the JW Garden. Delight your taste buds with a selection of dishes made using ingredients grown in the JW Garden, available in all our restaurants.

JW Garden Tours

Virtual Tour

Experience all the JW Marriott Gold Coast Resort has to offer through breathtaking 360° panoramic views of our visionary retreat of natural beauty and unforgettable recreation. Explore our renowned lobby and grand staircase entry, saltwater lagoon, tropical oasis and waterfalls, luxury guestrooms and suites, world-renowned restaurants, and so much more.

Lobby

Gift Vouchers

Indulge in luxury at the JW Marriott Gold Coast Resort & Spa. Swim among tropical fish in our saltwater lagoon, relax poolside in a private cabana, dine in one of the award-winning restaurants, including Citrique, Misono, and Chapter & Verse, relax and rejuvenate in Spa by JW and enjoy all that the Gold Coast has to offer.

Exterior

Experience the Gold Coast During Your Stay

Positioned alongside world-renowned beaches and majestic hinterland, JW Marriott Gold Coast Resort and Spa is centrally located for you to discover the Gold Coast and surrounding locations. Inspired by lifestyle and driven by opportunity, fulfilling experiences around every corner, from the Gold Coast’s sub-tropical climate and amazing natural environment, all of which produce a unique city. JW Marriott Gold Coast is the perfect location from which to explore the Gold Coast’s cultural precincts, shopping districts and iconic sights.

Memorable experiences at JW

Our resort experiences focus on signature JW activities utilising exclusive resort touch points connecting the JW guest to memorable and emotional experiences. JW provides a range of experiences that foster reconnection and balance in a distinctly Australian way. A curated selection of both on property and local Gold Coast experiences that let our guests create their version of happiness.

Cooking Classes

Family by JW

Discover a world of inspiration with Family by JW. Whether your child is a budding foodie, an abstract finger painter or just loves to play, this unique program offers creativity and enriching experiences designed for kids. From cooking classes, harvesting in the JW Garden or beach walks with this family, explore fun filled adventures curated to connect and inspire the whole family throughout your stay.

Snorkeling

Award Winning Design

Award winning Australian design studio, DBI, the original architects and interior designers behind the existing property, were engaged to reimagine the iconic resort and to elevate the property to JW Marriott’s high standards of modern luxury, drawing inspiration from the Gold Coast Hinterland. Originally built in 1993, Surfers Paradise Marriott Resort & Spa has become an iconic Gold Coast Resort hosting multiple renowned events and countless domestic and international guests.

Lobby

Stay Connected

Our monthly Resort newsletter hosts exclusive offers, early bird event release tickets and more. Discover further information regarding upcoming festive events, seasonal activations, restaurant and bar exclusive promotions and more. Stay connected by subscribing to our exclusive email offers.

Citrique Seafood Buffet

What's On at JW Marriott

Discover JW Marriott Gold Coast Resort & Spa's unique experiences through a tailored events calendar, where our guests come together and create their most meaningful moments.

Cooking Classes
OUR LOCATION

GETTING HERE

JW Marriott Gold Coast Resort & Spa

158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217

Tel: +61 7-5592 9800
Distance from Property: 22.8 KM
Phone Number: +61 7-5589 1100
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Alternate Airport Transportation

For more information contact our Concierge Team;reservation required

Distance from Property: 85.0 KM
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Volunteering with St. John's Gold Coast Crisis Centre

Providing support to the less fortunate citizens of our community

GoodTravel_CommunityEngagement_ANZP_OOLSP_07

Awards

Holidays with Kids Best of Awards 2021
Holidays with Kids Best of Awards 2021
2022 Travelers' Choice
2022 Trip Advisor Travelers Choice Hotel
2022 Tripadvisor Travelers Choice Best of the Best
Best of the Best Travellers' Choice Award for Restaurants 2022

Property Details

Restaurant

Spa

Fitness Center

Outdoor Pool

24 Hour Room Service

Daily Housekeeping

Turndown Service

Meeting Space

Bicycle Rental

Snorkeling

Tennis

Gift Shop

Dry Cleaning Service

Laundry

Activities for Kids

Room Service

Wake up Calls

Free Wifi

Mobile Key

Digital Check In

Service Request

Check-in: 3:00 pm

Check-out: 11:00 am

Pet Policy

Pets Not Allowed

No pets allowed-guide dogs only

Parking On-Site Parking

Hourly: $5

Daily: $24

Off-Site Parking

Public car park 0.5 KM

Valet

Daily: $45

Additional Parking Information

No parking for camper vans, marine craft, trailers and other large-size vehicles.

Policies and Payments

Accepts: Cash, Credit Cards

Services

Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Japanese, Spanish, Chinese, Korean

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +61 7-5592 9800

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Secondary Locks on Room Windows

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors

Footprints

Carbon Footprint: 88.12 kg per room night

Water Footprint: 1153.79 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at JW Marriott Gold Coast Resort & Spa is 3:00 pm and the check-out time is 11:00 am.

The pet policy at JW Marriott Gold Coast Resort & Spa is:

Pets Not Allowed (No pets allowed-guide dogs only)

The parking options at JW Marriott Gold Coast Resort & Spa are:

On-Site Parking: Hourly: $5; Daily: $24 Off-Site Parking: Public car park 0.5 KM Valet: Daily: $45 No parking for camper vans, marine craft, trailers and other large-size vehicles.

The property amenities at JW Marriott Gold Coast Resort & Spa are:

Restaurant Spa Fitness Center Outdoor Pool 24 Hour Room Service Daily Housekeeping Turndown Service Meeting Space Bicycle Rental Snorkeling Tennis Gift Shop Dry Cleaning Service Laundry Activities for Kids Room Service Wake up Calls Free Wifi Mobile Key Digital Check In Service Request

Yes, JW Marriott Gold Coast Resort & Spa has free Wi-Fi available to hotel guests.