Spa Check-In: Please arrive 15 minutes prior to your appointment to begin the relaxation experience. Enjoy our Steam Room, Relaxation Lounge and Spa Garden Jacuzzi.
Age Requirement: Day spa services are available to guests 18 years and older. Salon and Nail services are available to guests under 18.
Cancellation: If you must reschedule or cancel your appointment, please notify the spa 24-hours in advance of your service time to avoid being charged the full service fee. Cancelations of packages or private parties require one week's notice. Groups are subject to a four week cancelation policy. Changes made on the day of the appointment will be subject to a $40 change fee.
Day Pass: Daily Esmeralda Spa passes are offered to resort hotel guests for $30.
Personal Belongings: Lockers are available for personal items; however, if you are a guest of the hotel, it is recommended you leave your valuables in the safe in your guestroom. Cell phones and other electronic devices should be silenced and/or turned off while in the Spa.
Treatment Recommendations: Shaving is recommended but not necessary. For gentlemen prior to a facial, please do so at least two hours before your appointment. Shaving is not recommended prior to body treatments or hair removal services. Most body treatments are enjoyed without clothing; however, please wear whatever is comfortable for you. During all treatments, the body is fully draped, except for the area being worked on. Your spa experience is your time, and you should delight in it to the fullest. If you experience discomfort due to room temperature, massage pressure, music volume or any other conditions, please notify your therapist immediately. Robes and slippers are provided in the ladies' and gentleman's lounges before treatments.
Gratuities: For your convenience, a 20% service charge will be added for each spa service. Service Charges are dispersed to the Spa staff members who served you during your visit. Additional gratuities may be given at your discretion.
Spa Etiquette: To preserve the tranquility of the spa environment, please refrain from use of cell phones. Consumption of alcohol is not recommended before or after a treatment. Smoking is not allowed in the Spa or Spa Garden area.
Spa Garden: Experience your spa treatment in one of our hotel's beautifully appointed outdoor cabanas and enjoy the warm desert sun and the soothing sound of cascading water. Please note, this is weather permitting and not available for all treatments.
Prices subject to change without notice.
Purchase Spa Products and Gift Certificates
Spa Esmeralda features a wide array of renowned spa product lines.
In addition, we're happy to offer spa gift cards. Call our spa at 760-836-1265 for more information.
Group Bookings: The dedicated Group Sales Department at our Indian Wells hotel is readily available to customize spa packages for groups of any size.
For more information, call 760-836-1285.