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Welcome to Sheraton Raleigh Hotel

Thank you for selecting Sheraton Raleigh Hotel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean


Start planning now to maximize your stay once you arrive.


Enjoy our distinct on-site restaurant and lounge options during your stay.


Get the most out of your stay by exploring all Raleigh has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

  • Signage throughout our space and on elevators are there to remind guest of social distancing.
  • Our restaurant's seating capacity is complaint with all state and local mandates.
  • Partitions are installed at check-in and F&B counters.
  • Mobile check-in are available via Marriott Bonvoy mobile app.
  • Valet service is not available currently only self-parking.
  • Housekeeping cleanliness protocol adhered to throughout the entire venue with proper chemicals being utilized.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear a face covering.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to having services and amenities available while complying with state and local regulations, which include reduced compacities in our public and restaurant spaces, while also reinforcing social distancing. Modifications include;

Fitness Center: Open, masks required at all times
Restaurant/ Lounge: Open for dinner only, mask required upon entry. Closing times in compliance with state and local guidelines.

Currently, dining available Tuesday-Saturday, dinner only from 4pm until 10pm. Social distancing required throughout restaurant. Sanitizer stations throughout the space. All tables and chairs sanitized after each guest. Contactless menus available via QR coded provided on all tables. To Go menu option available for dinner. Bagged Continental Breakfast and Coffee available at the front desk daily.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Continental to go options available at the front desk daily, with coffee.
  • Late Check-Out: Late check out provided to members upon request and member level.
  • Mobile Check-In/Check-Out: Mobile check-in and check-out available.
  • Mobile Key: Mobile Key available
  • Mobile Guest Requests: Mobile Guest Requests available through GXP


Need Help?

Contact Sheraton Raleigh Hotel for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 919-834-9900
421 South Salisbury Street, Raleigh, North Carolina, USA, 27601