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Welcome to W Santiago
DISCOVER AN OASIS OF URBAN LUXURY IN THE HEART OF THE CITY
W Santiago, located in the iconic El Golf neighborhood, is the ideal destination for the bold traveler. Inspired by life itself, our luxury hotel combines daring design with a vibrant color palette, creating a sophisticated atmosphere that attracts the curious. Enjoy local cuisine at NoSo and Nikkei dining at Karai by Mitsuharu, or unwind at Red2One, our rooftop bar with panoramic views of the Andes Mountains and Santiago de Chile city. Our 196 rooms are designed with elegant furnishings and intriguing decor, reflecting your unique style.
Rooms and Suites
WOW Suite
Who doesn't love an oversized one-bedroom WOW Suite where contemporary sophistication is always in style, in out-of-this-world proportions? In our luxurious Santiago sanctuary, chill out amid stunning displays of Chilean colors, art and flavors, innovatively blended with modern European sensibilities by award-winning designers Tony Chi and Sergio Echeverria.
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Mix and Mingle
Presenting a globe-trotting gastronomy of culinary excellence—you'll taste all over the world without leaving W Santiago. At NoSo, go French with classic reimaginations defined with modern sensibilities, or get fresh with sensational sushi at Karai, a Nikkei restaurant that crosses borders. Chill out at our Chilean bistro Terraza where we're mad about Mediterranean influences, or nibble your way across the tapas with a twist at W Lounge.
Bars and W Lounge
Not your ordinary lounge. Watch the action unfold in the spirit of a literary salon, where you'll meet, greet, flirt, play, sip and savor in this modern playground where mixing and mingling sizzles to a Cueca beat. The stunning wall of 1,600 wine bottles sets the tone for your sojourn. Groove to our cool live DJ mixes or sip a mixed libation from the colorful cocktail list.
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Karai
Karai by Mitsuharu, our award-winning restaurant, stands out for the depth of its flavors and the use of high-quality local Chilean products. Blending the best of Peruvian and Japanese cuisine, Karai offers a top-tier Nikkei experience.
Red2One - Rooftop Bar
As the sun sets, Red2One stands out as the bar with the best view of Santiago and an incredible sunset. Located on the 21st floor at the top of W Santiago, our rooftop oasis offers an exclusive experience that connects with the city and nature.
W Lounge
W LOUNGE is the perfect place to unwind, connect, and celebrate at W Santiago. With dim lighting and an elegant ambiance, it’s ideal for reading, hosting meetings, gathering with friends, or simply savoring a perfectly crafted cocktail.
Bold Meetings
Our unique W Hotels Meetings Set-up gets ideas flowing with mood music, signature scents and more. And if work isn't working for you, take a break with Recess™, where you'll delight in a menu of activities that sets the tone for inspiration.
Meetings & Events
Get it done in one Great Room spanning 1,050 square meters and comfortably hosting close to 1,200 guests, or triple the fun when we create three spaces from this expansive area. The warm, natural light from the public areas inspires like the great outdoors, even while you're working hard inside.
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Whatever/Whenever® Service
At W Santiago, your wish—big or small—truly is our command with our Whatever/Whenever® service. We’ll make your special moment magical and transform your dreams into reality. Whatever you want. Whenever you want it (as long as it’s legal). Fees vary by service requested. Contact us for details.
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OUR LOCATION
Tel: +56 2-27700000
GETTING HERE
W Santiago
Isidora Goyenechea 3000, Las Condes, Santiago, Chile
Airport Shuttle:
$80.00 - One-way, $160.00 - Round Trip
Reservation Required: +56 2-27700099
Alternate Airport Transportation
Airport Taxi; fee: 45.00 USD (one way) ;on request: $45.00 - One-way, $90.00 - Round Trip
On Request: +56 2-27700099
On-Property
Private Car Service
Limousine/Van Service
Nearby
Bus Station
Terminal AlamedaSubway Station
El GolfWHAT TO EXPECT
Plan and Prepare for your Stay
Awards
Awarded by Travel + Leisure as the #75 Best Hotel in the World in 2022 | Awarded as one of the top 20 Hotels in South America: Readers’ Choice Awards 2022 by Condé Nast Traveler | Condé Nast Traveler Readers' Choice Awards 2023 | Chile’s Leading Business Hotel 2024 - World Travel Awards | Chile’s Best Hotel Restaurant 2024 - World Culinary Awards
P.A.W. – Pets are Welcome
You’re invited—and your pet is too. Experience W Santiago with your four-legged friend by your side. While we welcome your pet, please note that a 25 USD supplementary room charge and 100 USD non-refundable cleaning fee will apply.
Pets are welcome. We’ll even enhance their stay with the following amenities:
Pet Welcome Kit
Custom Pet Bed
Birthday Cake
Food and Water Bowls with Floor Mat
W Hotels Pet Tag
Pet Toy
Litter Box
Litter and Scoop (For Cats)
Turndown Treat
Clean-Up Bags
Dog-Walking Service
"Pet In Room" Door Sign
WIRED Business Center
Mixing business with pleasure? Our WIRED Business Center offers a range of secretarial and technical services for every function imaginable.
Amply outfitted with workstations, laptops, printers, scanners, fax machines, audio/visual and telecommunications equipment, High Speed Internet Access and more, our WIRED Business Center is your office away from office. We'll also print your boarding pass as a complimentary service. What else can we do for you? Anything. Just ask.
Available services and amenities include:
Workstations
Laptops
Printers
Scanners
Fax Machines
Telecommunications Equipment
High Speed Internet Access
Environmental Practices
In 2024, W Santiago has earned the prestigious Sello S certification from Sernatur, a distinction endorsed by the Global Sustainable Tourism Council (GSTC). We are committed to making a positive impact by integrating sustainability and social responsibility practices across our operations.
Energy & Water Conservation:
High-efficiency lighting in public areas
Water conserving fixtures
Smart irrigation practices
Regular preventive maintenance
Waste Minimization & Environmentally Responsible Purchasing:
Recycling
Environmentally preferred suppliers
Alternatives to plastic bottled water
Enhanced Indoor Environmental Quality:
Integrated pest management practices
Low-emitting materials, such as paints, flooring and furniture
Raising Awareness:
Property-level Green Council
Sustainable Meetings Practices
W Hotels iPhone App
Experience what’s new and next at W Hotels Worldwide on your iPhone. W Hotels brings its signature sounds and insider access to all that is happening at our iconic destinations around the world. Stream music. Order in. Book your stay. Get the app.
Explore W Hotels Worldwide: Find, explore and book W hotels and resorts around the world.
Get Local: Check out the local weather, get directions through our map or take a look at our hotel photos.
Stay Connected: Snap a photo and post to Facebook, Twitter or FourSquare directly from the W Hotels app.
Get Insider Access: Find out first about special events plus whats new and next in each destination through the "The Angle" in the app.
Order In: Hotel guests can view and order from our in-room dining menus 24/7 and just charge it to the room.
Have it Delivered: If you need more towels or anything else sent to your room, just click the “I Need” tab and we’ll take care of the rest.
Treat Yourself or Someone Else: Whether you’re checked in or not, you can order anything you like to a guest room. Champagne, snacks or whatever, just let us know and we’ll send it up. Then, either put it on the room tab or pay securely by credit card.
Anything Else. Just Ask.: For any other special requests or questions, just send the hotel a message and we'll make sure it’s covered. No problem.
Get the Inside Scoop: Find out about special offers to redeem during your stay at W Hotels around the world. Just click the “Messages” tab on each hotel page in the app.
Bring W Hotels Home: Get instant, on-the-go access to W Hotels - The Store.
And for Those Who Want More: Check out what’s happening at our W hotels around the globe or find a special deal for your next stay using the “Special Offers” page in the app.
Compatibility: The W Hotels iPhone app is also compatible with iPod Touch and iPad.
Property Details
24 Hour Room Service
Daily Housekeeping
Turndown Service
Dry Cleaning Service
Hair salon
Room Service
Wake up Calls
Free Wifi
Mobile Key
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Smoke Free Property
Pet Policy
Pets Welcome.
Pets allowed with non-refundable fee of USD 25 per room per night
Non-Refundable Pet Fee Per Stay: $100.00
Parking
On-Site Parking
Hourly: $2
Daily: $15
Policies and Payments
Accepts: Apple Pay, Credit Cards
Services
24-hour Front Desk
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
Spanish, English
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +56 2-27700000
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Service Animals are welcome without a fee or documentation
Accessible Areas with Accessible Routes from Public Entrance
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Room Windows Open
Safety Chains and/or Latches on Guest Doors
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Certifications
Distincion en Turismo Sustentable Sello S Certified
Footprints
Carbon Footprint: 15.94 kg per room night
Water Footprint: 406.92 liters per room night
Frequently Asked Questions
The check-in time at W Santiago is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at W Santiago is:
Pets Welcome
Pets allowed with non-refundable fee of USD 25 per room per night
Non-Refundable Pet Fee Per Stay: $100.00
The parking options at W Santiago are:
On-Site Parking: Hourly: $2; Daily: $15
The property amenities at W Santiago are:
Restaurant
Bar
Fitness Center
Outdoor Pool
24 Hour Room Service
Daily Housekeeping
Turndown Service
Meeting Space
Dry Cleaning Service
Hair salon
Room Service
Wake up Calls
Free Wifi
Mobile Key
Service Request
Yes, W Santiago has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your W Santiago booking.
The closest airport near W Santiago is Arturo Merino Benitez International Airport (SCL). SCL is located approximately 22.9 KM from the hotel.
Yes, W Santiago has an airport shuttle to Arturo Merino Benitez International Airport (SCL).
No, W Santiago does not have electric vehicle charging stations.
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