Welcome to W Santiago

Steal the scene at our glam hotel in Santiago, Chile

Against a panoramic backdrop of Chile’s snow-capped Andes, W Santiago reinvents style and sophistication in Las Condes. All around our luxury hotel, the city's most fashionable and trendsetting enclave is a fascinating universe of urban innovation amid cobblestone streets and glitzy skyscrapers. Mix it up with sizzling international cuisine in destination restaurants, signature cocktails and dancing in Whiskey Blue and cozy conversations in W Lounge. Work out at O2Fit Wellness Club, then swim in WET®, our rooftop pool with dazzling views of Santiago and Las Condes. Follow that dream in one of 196 luxury hotel rooms and suites, featuring the signature W Bed, fully-wired technology, the delightful W MixBar, and state-of-the-art entertainment, and let our Whatever/Whenever® service take care of everything else you need during your stay in Las Condes.

Rooms and Suites

Live the High Life

WOW Suite

Who doesn't love an oversized one-bedroom WOW Suite where contemporary sophistication is always in style, in out-of-this-world proportions? In our luxurious Santiago sanctuary, chill out amid stunning displays of Chilean colors, art and flavors, innovatively blended with modern European sensibilities by award-winning designers Tony Chi and Sergio Echeverria.

WOW Suite

Mix and Mingle

Presenting a globe-trotting gastronomy of culinary excellence—you'll taste all over the world without leaving W Santiago. At NoSo, go French with classic reimaginations defined with modern sensibilities, or get fresh with sensational sushi at Karai, a Nikkei restaurant that crosses borders. Chill out at our Chilean bistro Terraza where we're mad about Mediterranean influences, or nibble your way across the tapas with a twist at W Lounge.

Bars and W Lounge

Not your ordinary lounge. Watch the action unfold in the spirit of a literary salon, where you'll meet, greet, flirt, play, sip and savor in this modern playground where mixing and mingling sizzles to a Cueca beat. The stunning wall of 1,600 wine bottles sets the tone for your sojourn. Groove to our cool live DJ mixes or sip a mixed libation from the colorful cocktail list.


Bold Meetings

Our unique W Hotels Meetings Set-up gets ideas flowing with mood music, signature scents and more. And if work isn't working for you, take a break with Recess™, where you'll delight in a menu of activities that sets the tone for inspiration.

Whatever/Whenever® Service

At W Santiago, your wish—big or small—truly is our command with our Whatever/Whenever® service. We’ll make your special moment magical and transform your dreams into reality. Whatever you want. Whenever you want it (as long as it’s legal). Fees vary by service requested. Contact us for details.

Welcome Desk


W Santiago

Isidora Goyenechea 3000, Las Condes, Santiago, Chile

Tel: +56 2-27700000
Distance from Property: 22.9 KM
Visit Website
Airport Shuttle: $60
Alternate Airport Transportation

Taxi; fee: 45 USD (one way) ;on request


Private Car Service

Limousine/Van Service


Bus Station

Terminal Alameda

Subway Station

El Golf


Plan and Prepare for your Stay

WET® Rooftop Pool


Awarded by Travel + Leisure as the #75 Best Hotel in the World in 2022 | Awarded as one of the top 20 Hotels in South America: Readers’ Choice Awards 2022 by Condé Nast Traveler | Condé Nast Traveler Readers' Choice Awards 2023

Extreme Wow Suite - Living Room

P.A.W. – Pets are Welcome

You’re invited—and your pet is too. Experience W Santiago with your four-legged friend by your side. While we welcome your pet, please note that a 25 USD supplementary room charge and 100 USD non-refundable cleaning fee will apply.

Pets are welcome. We’ll even enhance their stay with the following amenities:


Pet Welcome Kit

Custom Pet Bed

Birthday Cake

Food and Water Bowls with Floor Mat

W Hotels Pet Tag

Pet Toy

Litter Box

Litter and Scoop (For Cats)

Turndown Treat

Clean-Up Bags

Dog-Walking Service

"Pet In Room" Door Sign

W Santiago Exterior

WIRED Business Center

Mixing business with pleasure? Our WIRED Business Center offers a range of secretarial and technical services for every function imaginable.

Amply outfitted with workstations, laptops, printers, scanners, fax machines, audio/visual and telecommunications equipment, High Speed Internet Access and more, our WIRED Business Center is your office away from office. We'll also print your boarding pass as a complimentary service. What else can we do for you? Anything. Just ask.


Available services and amenities include:






Fax Machines

Telecommunications Equipment

High Speed Internet Access

Marvelous Suite Terrace

Environmental Practices

Energy and water conservation, waste minimization and more.

Energy & Water Conservation:

High-efficiency lighting in public areas

Water conserving fixtures

Smart irrigation practices

Regular preventive maintenance


Waste Minimization & Environmentally Responsible Purchasing:


Environmentally preferred suppliers

Alternatives to plastic bottled water


Enhanced Indoor Environmental Quality:

Integrated pest management practices

Low-emitting materials, such as paints, flooring and furniture


Raising Awareness:

Property-level Green Council

Sustainable Meetings Practices

W Lounge Bar

W Hotels iPhone App

Experience what’s new and next at W Hotels Worldwide on your iPhone. W Hotels brings its signature sounds and insider access to all that is happening at our iconic destinations around the world. Stream music. Order in. Book your stay. Get the app.

Explore W Hotels Worldwide: Find, explore and book W hotels and resorts around the world.

Get Local: Check out the local weather, get directions through our map or take a look at our hotel photos.

Stay Connected: Snap a photo and post to Facebook, Twitter or FourSquare directly from the W Hotels app.

Get Insider Access: Find out first about special events plus whats new and next in each destination through the "The Angle" in the app.

Order In: Hotel guests can view and order from our in-room dining menus 24/7 and just charge it to the room.

Have it Delivered: If you need more towels or anything else sent to your room, just click the “I Need” tab and we’ll take care of the rest.

Treat Yourself or Someone Else: Whether you’re checked in or not, you can order anything you like to a guest room. Champagne, snacks or whatever, just let us know and we’ll send it up. Then, either put it on the room tab or pay securely by credit card.

Anything Else. Just Ask.: For any other special requests or questions, just send the hotel a message and we'll make sure it’s covered. No problem.

Get the Inside Scoop: Find out about special offers to redeem during your stay at W Hotels around the world. Just click the “Messages” tab on each hotel page in the app.

Bring W Hotels Home: Get instant, on-the-go access to W Hotels - The Store.

And for Those Who Want More: Check out what’s happening at our W hotels around the globe or find a special deal for your next stay using the “Special Offers” page in the app.

Compatibility: The W Hotels iPhone app is also compatible with iPod Touch and iPad.

W Lounge - Store And Flippers
W Lounge - Store And Flippers

Property Details



Fitness Center

24 Hour Room Service

Daily Housekeeping

Turndown Service

Meeting Space

Dry Cleaning Service

Hair salon

Room Service

Wake up Calls

Free Wifi

Mobile Key

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Welcome.

Pets allowed with non-refundable fee of USD 25 per room per night

Non-Refundable Pet Fee Per Stay: $100

Parking On-Site Parking

Hourly: $2

Daily: $15

Policies and Payments

Accepts: Apple Pay, Credit Cards


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
Spanish, English

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +56 2-27700000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 24.47 kg per room night

Water Footprint: 626.86 liters per room night

Frequently Asked Questions

The check-in time at W Santiago is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at W Santiago is:

Pets Welcome Pets allowed with non-refundable fee of USD 25 per room per night Non-Refundable Pet Fee Per Stay: $100

The parking options at W Santiago are:

On-Site Parking: Hourly: $2; Daily: $15

The property amenities at W Santiago are:

Restaurant Bar Fitness Center 24 Hour Room Service Daily Housekeeping Turndown Service Meeting Space Dry Cleaning Service Hair salon Room Service Wake up Calls Free Wifi Mobile Key Service Request

Yes, W Santiago has free Wi-Fi available to hotel guests.