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The Westin Surabaya

The Westin Surabaya

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+62 31-29710000
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DATES (1 NIGHT) NIGHTS)
Flexible in
S M T W T F S
Number of Nights
1
Rooms & Guests
Maximum 8 guests per room
Rooms
(Max: 3 Rooms/person)
1
Adults
(Max: 8 total guests/room)
1
Children
(Max: 8 total guests/room)
0
AGE OF CHILDREN (REQUIRED)
Special Rates
  • Exterior of Surabaya luxury hotel Building
  • Westin Deluxe Guest Bedroom accommodation
  • The Westin Grand Ballroom event venue space
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Credit Card
Earn 3 Free Nights + 50,000 Bonus Points
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Welcome to The Westin Surabaya

Revel in the upscale elegance of our Surabaya luxury hotel

Renew in the elegance of the city view with The Westin Surabaya. Have a wellness-focused stay at our 5-star hotel in Surabaya, Indonesia, with a touch of luxury for each member of your family: Night Golf for dads, Spa by L'Occitane for moms, Westin Kids Club for the kids, and convenient direct access to WestinWORKOUT® Fitness Studio and Pakuwon Mall. For the dynamic business travelers, hold your events and conferences at The Westin Grand Ballroom & Conference Center, the biggest ballroom in East Java which is nestled conveniently near Satellite Toll Road and Juanda Airport.

Rayakan Musim Liburan Ini dengan Marriott Bonvoy
Nikmati momen liburan bersama The Westin Surabaya. Dapatkan diskon 10% untuk menginap dan 20% untuk bersantap selama masa menginap. Penawaran berlaku sampai 15 Januari 2026, untuk masa menginap sampai 31 Maret 2026.
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Rooms & Suites

Reinvigorate your senses in the sophisticated rooms and suites designed with Westin Next Generation Heavenly® Bed at our Surabaya luxury hotel.

Offers & Packages

  • Food
    January 7, 2026 - March 19, 2026
    Ramadan Grand Buffet (AYCE)
  • 1 King Bed, Westin Guest Room
    February 1, 2026 - March 20, 2026
    Seamless Ramadan Stay
  • Corporate
    January 7, 2026 - March 31, 2026
    Ramadan Hampers
  • Room
    January 30, 2026 - March 31, 2026
    CEO feat. Clé de Peau Beauté
  • spa
    October 1, 2025 - September 30, 2026
    Couple Spa Indulgence
  • Westin Weddings at The Westin Grand Ballroom
    October 1, 2025 - October 1, 2026
    Your Dream Wedding Awaits

Hotel Exclusives

Rayakan Musim Liburan Ini dengan Marriott Bonvoy

Nikmati momen liburan bersama The Westin Surabaya. Dapatkan diskon 10% untuk menginap dan 20% untuk bersantap selama masa menginap. Penawaran berlaku sampai 15 Januari 2026, untuk masa menginap sampai 31 Maret 2026.

Learn More

The Westin Grand Ballroom & Convention Center

The Largest Ballroom in East Java

Welcome your delegates and VVIPs with sophisticated, modern-inspired designs to the Welcome Lobby. With a flexible and multi-functional 3,600 square meters, The Westin Grand Ballroom & Conventions Center is the ultimate venue for annual meetings, conferences, convention and exhibition. Take advantage of giant LED and drop-down LCD projectors and also built-in speakers in the meeting spaces at our hotel in Surabaya, Indonesia.

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    The Westin Grand Ballroom event venue space
    Westin Grand Ballroom
    Ballroom Foyer
    The Westin Grand Ballroom Lobby

    Experience the Westin Grand Ballroom & Convention Center

    Virtual Tour

    Click here to view of The Westin Grand Ballroom & Convention Center and more meeting space in 360 degree point of view.
    View Tour
    Grand Ballroom event space in Surabaya

    What to Expect

    Plan and Prepare for Your Stay

    Sky Lounge

    Dining in Style

    Sky Lounge

    Overlooking the city skyline, enjoy afternoon tea in daylight and after the sundown accompanied by live music. Sky Lounge bar in Surabaya serves signature cocktails inspired by local and international flavors, complemented with an elevated bar bite menu.

    Explore
    Magnolia Restaurant

    Dining in Style

    Magnolia Restaurant

    Get fancy with luxury dining at the award-winning international restaurant in Surabaya, Magnolia. Overlooking the cityscape, the restaurant serves international cuisine such as meat carvings and ocean-fresh seafood, alongside a healthy Eat Well menu.

    Explore

    Elevated Stay

    Westin Club Lounge

    A stylish retreat overlooking West Surabaya from the highest floor of the house, the Westin Club Lounge welcomes guests of our suites and club accommodations to enjoy complimentary breakfast, all-day snacks, light dinner and evening cocktail.

    Westin Club Lounge
    Exterior of Surabaya luxury hotel Building

    Cosmopolitan Hotspot

    Stay in Surabaya’s finest integrated hotel located within the biggest Shopping Mall in Indonesia, Pakuwon Mall. The Westin Surabaya is located at the heart of West Surabaya’s bustling business and commercial district.

    Westin Executive Suite Bedroom accommodation

    Thoughtful Amenities

    The Westin Surabaya provides a soothing, modern yet luxurious escape amidst the bustling city with our signature the Next Generation Heavenly® Bed and lavender balm for your #sleepwell night in all high-floored 204 rooms and suites.

    Westin Club Lounge

    Incredible City View

    Our hotel occupied levels 29 to 39 floors on one the tallest hotel buildings in Surabaya, offering an unbeatable 360-degree West Surabaya skyline view. Enjoy afternoon tea and light dinner at Westin Club for club and suites guests.

    Spa by L'Occitane

    Relax in Luxury

    Set on the 6th floor of the iconic The Westin Surabaya, Spa by L’Occitane offers an elegant environment and luxurious personalized treatments. This tranquil sanctuary at our 5-star hotel in Surabaya inspires relaxation, offers respite, and creates unforgettable experiences.

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    Spa by L'Occitane Rose Single Room
    Single Room Treatment
    Spa by L'Occitane Couple Room for luxury massage
    Couple Room Treatment
    Spa by L'Occitane Menicure Room
    Reflexology Room
    Learn More

    FEATURED AMENITIES ON-SITE

    Property Amenities On-Site

    included amenities ()

    • Sustainability

    • Restaurant On-Site

      2 Restaurants

    • Outdoor Pool

    • Business Center

    • Meeting Space

    • Spa

    • Fitness Center

      Complimentary

    • On-Site Laundry

    • Complimentary Wi-Fi

      Free for Marriott Bonvoy Members

    • Valet Dry Cleaning

    • Same Day Dry Cleaning

    • 24 Hour Room Service

    • Room Service

    • Wake-Up Calls

    • Turndown Service

    • Service Request

    • Concierge

    • Daily Housekeeping

    • Mail & Package Delivery Available

      Please notify our Duty Manager at wi.subwi.dutymanager@westin.com to arrange the delivery prior to your arrival.

    • Kids Club

      Complimentary

    • Bicycle Rental

      Complimentary

    See More See Less

    More Ways to Enjoy Your Stay

    Spa by L'Occitane Rose Single Room

    Spa

    Spa by L'Occitane

    Located on the 6th floor, Spa by L'Occitane offers a tranquil sanctuary, relaxation, and luxurious nature treatments. Unwind and enjoy the ultimate spa massage in Surabaya.

    Book Now Learn More
    TRX at Fitness Studio

    Fitness

    WestinWORKOUT Fitness Studio

    WestinWORKOUT Fitness Studio is open all day, offers cardiovascular,Gear Lending, and TRX Workout.

    Learn More
    Photo Coming Soon
    children playing in the kids club outdoor premises

    Club

    Westin Kids Club

    Westin Family inspires our youngest travelers with enriching facilities, activities and amenities for young guest ages 4 to 12, enjoy our Westin Kids Club located on M3 floor.

    Learn More
    حوض السباحة الخارجي

    Swimming

    Olympic Pool, Lagoon Pool and Kids Pool

    Learn More
    Rayakan Musim Liburan Ini dengan Marriott Bonvoy
    Nikmati momen liburan bersama The Westin Surabaya. Dapatkan diskon 10% untuk menginap dan 20% untuk bersantap selama masa menginap. Penawaran berlaku sampai 15 Januari 2026, untuk masa menginap sampai 31 Maret 2026.
    Learn More
    OUR LOCATION

    GETTING HERE

    The Westin Surabaya

    Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, Indonesia, 60216

    Tel: +62 31-29710000
    Distance From Property: 24.1 KM
    Phone Number: +62 31-2986200
    Visit Website
    Airport Shuttle: Rp460000.00 - One-way, Rp920000.00 - Round Trip
    On Request: +62 31-29710000
    Alternate Airport Transportation:
    Blue Bird Group; fee: 150000.00 IDR (one way) ;on request: Rp150000.00 - One-way
    On Request: +62 31-3721234

    On-Property:

    Private Car Service:

    Limousine/Van Service

    Local Shuttle: Rp490000.00

    Nearby:

    Bus Station:

    Terminal Purabaya Bungurasih

    Terminal Surabaya Joyoboyo

    Train Station:

    Stasiun Surabaya Gubeng

    Stasiun Surabaya Pasarturi
    Standard King

    Look Forward to the Rest

    From the plush-top mattress and crisp sateen linens to the richly woven blanket, you can find everything you need to bring the unparalleled comfort of a Heavenly Bed to your home at the Westin Store.

    Shop Now
    Westin Gear Lending

    Travel Light. Stay Motivated.

    Stay active and feeling your best when traveling. Westin has teamed up with Hyperice and Bala to bring you innovative recovery products and total body strength training equipment during your stay.

    Explore
    Man Stretching Legs

    Stay Well with Westin

    From our Eat Well Menu to our WestinWORKOUT routes, you’ll find a range of offerings and amenities at our hotels, all designed with your well-being in mind.

    Explore

    Awards

    gold logo with black lettering on white
    2023 - Best Wedding Venue by Exquisite Awards
    2023_WorldLuxurySpaAwards
    2023 - Luxury City Hotel Spa - Spa by L’Occitane

    Property Details

    Check-in: 3:00 pm

    Check-out: 12:00 pm

    Minimum Age to Check In: 18

    Pet Policy

    Pets Not Allowed

    Parking Complimentary On-Site Parking
    Off-Site Parking

    Pakuwon Mall 0.5 KM

    Valet

    PerStay: Rp50000.00

    Additional Parking Information

    Valet parking available at IDR 50.000 per parking. In and out privileges is not available.

    Policies and Payments

    Accepts: Cash, Credit Cards

    Services

    24-hour Front Desk

    Concierge desk service

    Property has elevators

    Languages spoken by staff:
    English, Indonesian, Mandarin, Bahasa-Language, Melayu-Language, Javanese

    For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-29710000 . Click here to see accessible rooms types at this hotel.

    Accessible Hotel Features

    Accessible on-site parking

    Property has elevators

    Self Operating lift or a sloped entry in hotel swimming pools

    Van Accessible on-site parking

    Accessible Areas with Accessible Routes from Public Entrance

    Accessible Entrance to On-Site Pool

    Entrance to On-Site Business Center is Accessible

    Entrance to On-Site Fitness Center is Accessible

    Main Entrance is Accessible

    Meeting Spaces are Accessible

    On-Site Restaurants are Accessible

    Room and Suites Access through the Interior Corridor

    Guest Room Accessibility

    Accessible Vanities

    Adjustable Height Hand-Held Shower Wand

    Alarm Clock Telephone Ringers

    Bathtub Grab Rails

    Bathtub Seat

    Electronic Room Key

    Flashing Door Knockers

    Hearing Accessible Rooms and/or Kits

    Lever Handles on Guest Room Doors

    Lowered Electrical Outlets

    Mobility accessible rooms

    Roll-in Shower

    Safety Chains and/or Latches on Guest Doors

    Toilet Seat at Wheelchair Height - Toilet for Disabled

    Footprints

    Carbon Footprint: 86.70 kg per room night

    Water Footprint: 1347.36 liters per room night

    Environmental Practices

    Guest Room Recycling

    Frequently Asked Questions

    The check-in time at The Westin Surabaya is 3:00 pm and the check-out time is 12:00 pm.

    The pet policy at The Westin Surabaya is:

    Pets Not Allowed

    The parking options at The Westin Surabaya are:

    Complimentary On-Site Parking Off-Site Parking: Pakuwon Mall 0.5 KM Valet: PerStay: Rp50000.00 Valet parking available at IDR 50.000 per parking. In and out privileges is not available.

    The property amenities at The Westin Surabaya are:

    Restaurant Fitness Center Spa Outdoor Pool Meeting Space Complimentary Wi-Fi Bicycle Rental: Business Center Same Day Dry Cleaning On-Site Laundry Room Service 24 Hour Room Service Wake-Up Calls Daily Housekeeping Turndown Service Service Request

    Yes, The Westin Surabaya has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your The Westin Surabaya booking.

    The closest airport near The Westin Surabaya is Surabaya Juanda International Airport (SUB). SUB is located approximately 24.1 KM from the hotel.

    Yes, The Westin Surabaya has an airport shuttle to Surabaya Juanda International Airport (SUB).

    No, The Westin Surabaya does not have electric vehicle charging stations.

    THE WESTIN SURABAYA

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