Awards
Welcome to The Westin Surabaya
Revel in the upscale elegance of Surabaya, Indonesia
Renew in the elegance of city view with The Westin Surabaya.Have a wellness-focused stay with a luxury touch for a family retreat for each member of your family: Night Golf for dads, Spa by L'Occitane for moms, Westin Kids Club for the kids and convenient direct access to WestinWORKOUT® Fitness Studio and Pakuwon Mall. For the dynamic business travelers, hold your events and conferences at The Westin Grand Ballroom & Conference Center, the biggest ballroom in East Java which nestled conveniently nearby Satellite Toll Road and Juanda Airport.
Rooms & Suites
HOTEL INFORMATION
Pets Not Allowed
Complimentary On-Site Parking
WHAT TO EXPECT
Plan and Prepare for your Stay

GETTING HERE
The Westin Surabaya
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, Indonesia, 60216
On-Property:
Private Car Service:
Limousine/Van Service
Local Shuttle: Rp490000
Nearby:
Bus Station:
Terminal Purabaya Bungurasih
Terminal Surabaya Joyoboyo
Train Station:
Stasiun Surabaya Gubeng
Stasiun Surabaya PasarturiProperty Details
Accepts: Cash, Credit Cards
Concierge desk service
Property has elevators
Languages spoken by staff:
English, Indonesian, Mandarin, Bahasa Melayu, Javanese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-29710000
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Valet parking for vehicles outfitted for drivers in wheelchairs
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Electronic Room Key
Flashing Door Knockers
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
Toilet Seat at Wheelchair Height - Toilet for Disabled
ISO 14001 Certified
Carbon Footprint: 117.13 kg per room night
Water Footprint: 1217.26 liters per room night
Guest Room Recycling
The check-in time at The Westin Surabaya is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at The Westin Surabaya is:
Pets Not Allowed
The parking options at The Westin Surabaya are:
Complimentary On-Site Parking
Off-Site Parking: Pakuwon Mall 0.5 KM
Valet parking available at IDR 50.000 per parking. In and out privileges is not available.
The property amenities at The Westin Surabaya are:
Sustainability
Restaurant
Fitness Center
Spa
Outdoor Pool
Meeting Space
Bicycle Rental
Dry Cleaning Service
Laundry
Room Service
24 Hour Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Service Request
Yes, The Westin Surabaya has free Wi-Fi available to hotel guests.