Welcome to The Westin Surabaya

Find 5-star luxury in Indonesia

Live a 5-star experience in Surabaya, Indonesia, that nurtures your well-being with upscale facilities and exceptional service at The Westin Surabaya. Explore West Surabaya's high-end neighborhoods, experience night golf at Pakuwon Golf & Family Club and shop at the adjoining Pakuwon Mall, one of the largest in Indonesia. Your sensory-filled journey begins in one of the city's highest lobby set against the breathtaking backdrop of the Surabaya skyline. Treat yourself to cocktails at the Sky Lounge and savor nutritious meals at Magnolia Restaurant, both overlooking the city from the Sky Lobby. Maintain your workout in our hotel's 24-hour WestinWORKOUT® Fitness Studio, take a dip in our outdoor swimming pool and host unforgettable events in the largest ballrooms in East Java. Rest in a well-appointed, 5-star room complete with signature Westin Heavenly Bed®, free Wi-Fi and 5-star amenities. Explore Surabaya from The Westin Surabaya.

Rooms & Suites


Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age Required: 18

Pet Policy

Pets Not Allowed


Complimentary On-Site Parking

Off-Site Parking
Pakuwon Mall .5 KM

At This Hotel

WestinWORKOUT Fitness Studio

WestinWORKOUT Fitness Studio
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The Westin Surabaya

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, Indonesia, 60216

Tel: +62 31-29710000
Distance From Property: 24.1 KM
Phone Number: +62 31-2986200
Visit Airport Website:
Hotel Airport Shuttle: 460000
Alternate Airport Transportation:
Blue Bird Group


Private Car Service
Limousine/Van Service

Local Suttle: 276000


Bus Station

Terminal Purabaya Bungurasih

Terminal Surabaya Joyoboyo

Train Station

Stasiun Surabaya Gubeng

Stasiun Surabaya Pasarturi

The Westin Grand Deluxe

Independence Day Special Offer

: August 2, 2022August 18, 2022

Enjoy this month's special offer in celebration of Indonesia's independence day.

Home Suites Home

: July 22, 2022August 31, 2022

Elevate your stay and feel like home by enjoy all-day culinary and beverage presentations with our exclusive Suites package.

Play Well at Westin

Westin Family

: January 5, 2022September 30, 2022

Family is always comes first at The Westin Surabaya. Plan your family getaway and discover all that Westin Family has to offer.


2022 Trip Advisor Travelers Choice Hotel
2022 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash,Credit Cards


Concierge desk service

Property has elevators

Languages spoken by staff:
English,Indonesian,Javanese,Bahasa Melayu

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-29710000

Accessible Hotel Features

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Flashing Door Knockers

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Roll-in Shower

Toilet Seat at Wheelchair Height - Toilet for Disabled


Carbon Footprint : 142.06 kg per room night

Water Footprint : 1530 liters per room night

Environmental Practices

Guest Room Recycling