Welcome to The Westin Surabaya

Renew in the elegance at the upscale district of Surabaya.

Rise above the hustle-bustle in the city to renew your energy with The Westin Surabaya. Have a wellness-focused stay with a luxury touch of the accommodations, dine in the award-winning restaurant, and stay active in our wellness programs and facilities. Experience the only night golf in East Java, at Pakuwon Golf and Family Club and have a shopping retreat at Pakuwon Mall, which is directly connected with the hotel. The award-winning Magnolia Restaurant serves you Eat Well menu and the stunning panoramic views of West Surabaya. Settle in with wine at the highest bar in town while being serenaded with live music at Sky Lounge. Stay inspired in our multifunctional Host your events at The Westin Grand Ballroom and Convention Center, the largest ballroom in East Java.

Rooms & Suites


Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Pet Policy

Pets Not Allowed


Complimentary On-Site Parking

Off-Site Parking
Pakuwon Mall .5 KM
Additional Parking Information
Valet parking available at IDR 50.000 per parking. In and out privileges is not available.

At This Hotel

WestinWORKOUT Fitness Studio

WestinWORKOUT Fitness Studio
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The Westin Surabaya

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, Indonesia, 60216

Tel: +62 31-29710000
Distance From Property: 24.1 KM
Phone Number: +62 31-2986200
Visit Website
Airport Shuttle: 460000
Alternate Airport Transportation:
Blue Bird Group


Private Car Service:
Limousine/Van Service

Local Shuttle: 276000


Bus Station:

Terminal Purabaya Bungurasih

Terminal Surabaya Joyoboyo

Train Station:

Stasiun Surabaya Gubeng

Stasiun Surabaya Pasarturi


2022 Trip Advisor Travelers Choice Hotel
2022 Trip Advisor Travelers Choice Hotel
2021 Winner World Luxury Hotel Awards
2021 Winner World Luxury Hotel Awards

Property Details

Policies and Payments

Accepts: Cash, Credit Cards


Concierge desk service

Property has elevators

Languages spoken by staff:
English, Indonesian, Javanese, Bahasa Melayu

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-29710000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Electronic Room Key

Flashing Door Knockers

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled


Carbon Footprint: 137.52 kg per room night

Water Footprint: 1482.96 liters per room night

Environmental Practices

Guest Room Recycling