Awards
2022 Trip Advisor Travelers Choice Hotel
2021 Winner World Luxury Hotel Awards
Welcome to The Westin Surabaya
Revel in the upscale elegance of Surabaya, Indonesia
Renew in the elegance of city view with The Westin Surabaya.Have a wellness-focused stay with a luxury touch for a family retreat for each member of your family: Night Golf for dads, Spa by L'Occitane for moms, Westin Kids Club for the kids and convenient direct access to WestinWORKOUT® Fitness Studio and Pakuwon Mall. For the dynamic business travelers, hold your events and conferences at The Westin Grand Ballroom & Conference Center, the biggest ballroom in East Java which nestled conveniently nearby Satellite Toll Road and Juanda Airport.
Rooms & Suites
HOTEL INFORMATION
Pet Policy
Pets Not Allowed
Parking
Complimentary On-Site Parking
Off-Site Parking
Pakuwon Mall 0.5 KM
Additional Parking Information
Valet parking available at IDR 50.000 per parking. In and out privileges is not available.
WHAT TO EXPECT
Plan and Prepare for your Stay
Magnolia Restaurant
Get fancy in a luxury dining at the award-winning restaurant, Magnolia. Overlooking the cityscape of Surabaya, the restaurant serves International favorites cuisines such as meat carvings and ocean-fresh seafood, and curated healthy in Eat Well menu.
Sky Lounge
Unravel your day in the highest lounge in Surabaya. In the daylight, the elegant afternoon tea. When the sun goes down, raise your glass to the lively ambience with live music everyday. Serves signature cocktails inspired by local and international.
OUR LOCATION
Tel: +62 31-29710000
GETTING HERE
The Westin Surabaya
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, Indonesia, 60216
Airport Shuttle: Rp460000
Alternate Airport Transportation:
On-Property:
Private Car Service:
Limousine/Van Service
Local Shuttle: Rp490000
Nearby:
Bus Station:
Terminal Purabaya Bungurasih
Terminal Surabaya Joyoboyo
Train Station:
Stasiun Surabaya Gubeng
Stasiun Surabaya Pasarturi Property Details
Policies and Payments
Accepts: Cash, Credit Cards
Services
Concierge desk service
Property has elevators
Languages spoken by staff:
English, Indonesian, Mandarin, Bahasa Melayu, Javanese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-29710000
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Valet parking for vehicles outfitted for drivers in wheelchairs
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Electronic Room Key
Flashing Door Knockers
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
Toilet Seat at Wheelchair Height - Toilet for Disabled
Certifications
ISO 14001 Certified
Footprints
Carbon Footprint: 117.13 kg per room night
Water Footprint: 1217.26 liters per room night
Environmental Practices
Guest Room Recycling
What are the check-in and check-out times at The Westin Surabaya?
The check-in time at The Westin Surabaya is 3:00 pm and the check-out time is 12:00 pm.
Does The Westin Surabaya allow pets?
The pet policy at The Westin Surabaya is:
Pets Not Allowed
What are the parking options at The Westin Surabaya?
The parking options at The Westin Surabaya are:
Complimentary On-Site Parking
Off-Site Parking: Pakuwon Mall 0.5 KM
Valet parking available at IDR 50.000 per parking. In and out privileges is not available.
What property amenities are available at The Westin Surabaya?
The property amenities at The Westin Surabaya are:
Sustainability
Restaurant
Fitness Center
Spa
Outdoor Pool
Meeting Space
Bicycle Rental
Dry Cleaning Service
Laundry
Room Service
24 Hour Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Service Request
Does The Westin Surabaya have Wi-Fi?
Yes, The Westin Surabaya has free Wi-Fi available to hotel guests.
