Welcome to Sheraton Astana Hotel

Discover our 5 star extended stay hotel in Astana

It is time to explore the capital of Kazakhstan from its core, Sheraton Astana Hotel, a contemporary destination located in the heart of Astana within walking distance of state offices, business premises and leisure facilities. Our premium extended stay hotel offers 281 thoughtfully appointed rooms, suites and apartments with stunning views of the city and flawless atmosphere. Settle in for a meal or enjoy a cocktail at flagship meat restaurant SALTER’S, wonderful all day dining restaurant Emiliya or The Lobby Bar. Visit Baiterek tower or Khan-Shatyr with an effortless stroll across Nurly Zhol Boulevard. Our hotel has the largest SPA in the city and takes advantage of over 800 square meters of meeting space of the hotel, including a gorgeous Ballroom and four meeting rooms for the best gathering experience. Praying rooms for males and females are located on the 3rd floor. Our 5 star hotel is a non-smoking property with one comfortable smoking area on the 3rd floor.

Elevate your stay with Club Lounge access
The Club Lounge is an exclusive venue designed for meetings, featuring comfortable areas for relaxation, work, or informal business conversations. Throughout the day, exquisite snacks are served here. You will have access to a wide selection of beverages, personalized concierge service & more

Rooms & Suites

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Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Welcome

1 pet, up to 20 kgs with 45000 KZT non Refundable fee per room per stay.


Non-Refundable Pet Fee Per Stay: 〒45000

Maximum Pet Weight: 20kgs

Maximum Number of Pets in Room: 1


Complimentary On-Site Parking

Electric Car Charging Station


Plan and Prepare for your Stay

At This Hotel

Sheraton Spa & Fitness

Sheraton Spa & Fitness - Treatment Room

At This Hotel

Sheraton SPA and Fitness

Sheraton Spa & Fitness - Fitness Studio

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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Contact Our Team
E-mail reservations.nur-sultan@sheraton.com


Sheraton Astana Hotel

60/1 Syganak Street, Astana, Kazakhstan, Z05T6B0

Tel: +7 717-2700555
Distance From Property: 10.8 KM
Phone Number: +7 7172-702999
Visit Website
Airport Shuttle: 〒16000
Alternate Airport Transportation:

Concierge Service of Sheraton Astana Hotel


Private Car Service:

Limousine/Van Service

Property Details

Policies and Payments

Accepts: Credit Cards

Contactless mobile payments


Concierge desk service

Property has elevators

Languages spoken by staff:
English, Russian, Kazakh, Chinese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +7 717-2700555

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 92.06 kg per room night

Water Footprint: 632.59 liters per room night

Environmental Practices

Guest Room Recycling

Electric car charging

What are the check-in and check-out times at Sheraton Astana Hotel?

The check-in time at Sheraton Astana Hotel is 3:00 pm and the check-out time is 12:00 pm.

Does Sheraton Astana Hotel allow pets?

The pet policy at Sheraton Astana Hotel is:

Pets Welcome

1 pet, up to 20 kgs with 45000 KZT non Refundable fee per room per stay.

Non-Refundable Pet Fee Per Stay: 〒45000

Maximum Pet Weight: 20lbs

Maximum Number of Pets in Room: 1

What are the parking options at Sheraton Astana Hotel?

The parking options at Sheraton Astana Hotel are:

Complimentary On-Site Parking

Electric Car Charging Station

What property amenities are available at Sheraton Astana Hotel?

The property amenities at Sheraton Astana Hotel are:



Fitness Center


Indoor Pool

Hot Tub

Meeting Space

Dry Cleaning Service


Room Service

24 Hour Room Service

Wake up Calls

Daily Housekeeping

Turndown Service


Service Request

Does Sheraton Astana Hotel have Wi-Fi?

Yes, Sheraton Astana Hotel has free Wi-Fi available to hotel guests.