Accommodations at Sheraton Astana Hotel


Offering an extensive variety of 287 meticulously designed rooms, suites, and service apartments, we are prepared to showcase the celebrated Kazakh hospitality tailored to your specific trip requirements. Our premium accommodations will redefine the very essence of comfort for your upcoming stay.

Family-Centric Getaway

At Sheraton Astana, we have created a comfortable and safe space for you and your family. With a range of interconnected rooms and a spacious swimming pool, you can create joyful memories together. Embark on a journey to discover heartfelt warmth in our family-friendly environment.

Family-Centric Getaway
Sheraton Astana Hotel, Family Room, Wigwam

Enchanted Chambers

In our Sheraton community, we believe that childhood is full of magical moments. We're here to make your little ones feel extra special. Just let us know, and we'll add a touch of enchantment to their stay, with customized amenities, fun coloring books, and charming wigwams.

Sheraton Astana Hotel, Families

Family Spaces

Savor special moments with your children as they enjoy their own swimming pool at the Spa & Fitness for Sheraton. At Emiliya Restaurant, we've designed a wonderful space exclusively for kids, complete with colorful murals, a fun ball pit, continuous cartoons on TV screens, and a video camera, allowing you to dine while keeping an eye on them.

Sheraton Astana Hotel, family dining

Kids Master-Classes​

Let your little ones unleash their culinary creativity in a fun and educational environment. Under the guidance of our talented chefs, they'll learn the art of cooking and decorating their own delicious treats. From crafting miniature masterpieces to exploring the world of flavors, our Kids Master Class promises a memorable experience for your budding chefs.


Save Now with a Marriott Bonvoy Member Rate

Book this hotel and join Marriott Bonvoy free at checkout.


Planning an extended stay in Astana? Consider Sheraton Service Apartments for added convenience and a host of benefits, including 24/7 security, regular cleaning services, access to Spa & Fitness for Sheraton, a delicious buffet breakfast at Emiliya Restaurant, convenient laundry facilities, and parking. With a dedicated reception, you can rest assured that your needs will always be a top priority for our front desk team.

Sheraton Astana Hotel, families
Sheraton Astana Hotel, families

In The Heart of Community​

At Sheraton, community is at the heart of everything we do. We build connections and bring people together. Our Community Team serves as your partner, promptly addressing any challenges to ensure impeccable service. For personalized experiences, you can rely on the Community Team to create a unique Sheraton Astana Hotel encounter that aligns with your desires.

Sheraton Astana Hotel, Lobby

Concierge Desk

Make the most of your stay with us. Our Concierge Team is here to assist with all your needs, whether you require airport transfers, want to plan exciting tours, or need help securing tickets. We're dedicated to ensuring your convenience.

Sheraton Astana Hotel, lobby

Pet-Friendly Hotel

Sheraton Astana Hotel extends a warm welcome to your pet friends. You're invited to bring your furry companions along to share your stay. Please note that we can accommodate one pet weighing up to 20 kgs, and there is a non-refundable fee of 45,000 KZT per room per stay.

Sheraton Astana Hotel, 1 Bedroom Apartment
Sheraton Astana Hotel, 1 Bedroom Apartment

Hotel Information

To enhance your stay's comfort and productivity, we encourage you to peruse a brief overview of key hotel information. From the moment you arrive to the time you depart, it's the meticulous details that ensure a smooth stay.

Hotel Information

Arrival & Departure

Our standard check-in time is 3 PM, and check-out time is 12 PM. Marriott Bonvoy Members and guests with Club Lounge access have special privileges based on their status and hotel availability. If you need early check-in or late check-out, please let our reception know (subject to an extra charge).


You can rely on us to keep your attire looking perfect for the next day. If you require professional clothes pressing, laundry, or dry cleaning services, please reach out to our reception.

Business Center

Discover our lobby's Business Center, complete with advanced computers and a printer. If immediate access to computer is necessary, feel free to request a keyboard and mouse from the front desk.

Praying Room

Sheraton Astana Hotel respects your spiritual needs and has thoughtfully designed separate praying rooms for men and women. These peaceful spaces, located on the third floor, welcome anyone seeking a moment of reflection.

Smoking Room

Enjoy a smoke-free experience at Sheraton Astana Hotel, where we prioritize the comfort of all our guests. Please help us maintain this atmosphere by refraining from smoking in both rooms and public areas. If you need a designated smoking area, you'll find one conveniently located on the third floor.


At Sheraton Astana, we offer our guests free access to underground parking. If you have an electric car, you can also take advantage of our charging station whenever you need it. Your convenience is our priority.

The largest hotel in the city, we offer guests 5 star hotel rooms, hotel apartments for longer stays
Relish in thoughtful perks like signature Sheraton bedding and boutique Le Grand Bain bath products
Stay connected from the comfort of your hotel room in Astana with high-speed wireless internet
Our Suites accommodate families with comfort and coziness
Reserve one of our Club Level accommodations to enjoy access to our exclusive Club Lounge
Spend downtime exploring downtown's many nearby attractions, including Baiterek

Frequently Asked Questions