Accommodations at Sheraton Astana Hotel
Offering an extensive variety of 287 meticulously designed rooms, suites, and service apartments, we are prepared to showcase the celebrated Kazakh hospitality tailored to your specific trip requirements. Our premium accommodations will redefine the very essence of comfort for your upcoming stay.
Whether you are seeking a space for informal business meetings or a place to unwind and recharge, our exclusive Club Lounge provides the ideal setting. Delight in premium treats like caviar and the exquisite Tête de Moine cheese, ensuring a perfect breakfast or dining experience. Embark on a culinary adventure that will tantalize your taste buds, with each dish thoughtfully paired with the finest wines. Please note that there is a business casual dress code in effect.
In our Sheraton community, we believe that childhood is full of magical moments. We're here to make your little ones feel extra special. Just let us know, and we'll add a touch of enchantment to their stay, with customized amenities, fun coloring books, and charming wigwams.
Savor special moments with your children as they enjoy their own swimming pool at the Spa & Fitness for Sheraton. At Emiliya Restaurant, we've designed a wonderful space exclusively for kids, complete with colorful murals, a fun ball pit, continuous cartoons on TV screens, and a video camera, allowing you to dine while keeping an eye on them.
Let your little ones unleash their culinary creativity in a fun and educational environment. Under the guidance of our talented chefs, they'll learn the art of cooking and decorating their own delicious treats. From crafting miniature masterpieces to exploring the world of flavors, our Kids Master Class promises a memorable experience for your budding chefs.
In The Heart of Community
At Sheraton, community is at the heart of everything we do. We build connections and bring people together. Our Community Team serves as your partner, promptly addressing any challenges to ensure impeccable service. For personalized experiences, you can rely on the Community Team to create a unique Sheraton Astana Hotel encounter that aligns with your desires.
Make the most of your stay with us. Our Concierge Team is here to assist with all your needs, whether you require airport transfers, want to plan exciting tours, or need help securing tickets. We're dedicated to ensuring your convenience.
Arrival & Departure
Our standard check-in time is 3 PM, and check-out time is 12 PM. Marriott Bonvoy Members and guests with Club Lounge access have special privileges based on their status and hotel availability. If you need early check-in or late check-out, please let our reception know (subject to an extra charge).
You can rely on us to keep your attire looking perfect for the next day. If you require professional clothes pressing, laundry, or dry cleaning services, please reach out to our reception.
Discover our lobby's Business Center, complete with advanced computers and a printer. If immediate access to computer is necessary, feel free to request a keyboard and mouse from the front desk.
Sheraton Astana Hotel respects your spiritual needs and has thoughtfully designed separate praying rooms for men and women. These peaceful spaces, located on the third floor, welcome anyone seeking a moment of reflection.
Enjoy a smoke-free experience at Sheraton Astana Hotel, where we prioritize the comfort of all our guests. Please help us maintain this atmosphere by refraining from smoking in both rooms and public areas. If you need a designated smoking area, you'll find one conveniently located on the third floor.
At Sheraton Astana, we offer our guests free access to underground parking. If you have an electric car, you can also take advantage of our charging station whenever you need it. Your convenience is our priority.