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  • WHAT TO EXPECT

Welcome to Courtyard Tokyo Station

Thank you for selecting Courtyard Tokyo Station for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Tokyo experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Tokyo has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

Throughout our hotel we aim to make your experience as contactless as possible and encourage payment by credit card at all of our food and beverage venues.

To maintain physical distancing, signage directs guests where to stand when queuing and advises new capacity limits for hotel elevators and our fitness room.

When it comes to dining, our venues are sanitized thoroughly each time before a customer is seated. We also provide 1 person seating which follows physical distancing requirements.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Area Cleaning: We have increased the frequency of cleaning and sanitisation in high touch areas including restrooms, elevators, door handles, and hand sanitisation stations are provided throughout the hotel.
  • Personal Protective Equipment (PPE): Staff members wear face masks and other protective equipment based on their work and they follow advise from local authorities. Guests are welcome to wear personal face covers. PPE is available at the hotel reception on request.
  • Electrostatic Spray: We are utilizing enhanced technology, including electrostatic sprays with industry approved cleaning products, to support our cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services while you are away from the room.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making amenities and services at our property available for you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The changes that we have made include:

  • Fitness Room: 24hours (Appointment Only)
  • In-Room Dining: Weekday & Saturday 17:30~21:00, Sunday & Holidays 17:30~20:00, Temporarily Closed on 11/13(Sun), 11/20(Sun), 11/27(Sun)

The hotel restaurants, bar and lounge are currently following the below schedules which are in compliance with the local government.

For your safety, please wear a face mask when entering these areas.

Dining & Bar LAVAROCK:
[Breakfast] 7:00 am〜10:30 (10:00 L.O.) All You Can Eat Buffet

[Lunch] Weekdays 11:30〜14:30 (L.O.14:00) 7 lunch sets 
[Take-out Lunch Deli] 11:30〜14:00-Weekdays only-
Weekend and Holidays 11:30〜16:00 (L.O.15:00) Course Menu and A la carte 

[Dinner]
Weekday & Saturday 17:30〜22:00 (21:00 L.O.)
Sundays & Holidays 17:30〜21:00 (20:00 L.O.) 
Temporarily Closed on 11/6(Sun), 11/13(Sun), 11/20(Sun), 11/27(Sun)

Cafe & Bakery GGCo. 8.00 am〜18.00 (17:30 L.O.) Closed on weekends and holidays.

Operation hours are subject to change depending upon government mandates. Thank you for your understanding and consideration.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.
Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Free American Breakfast (Not Buffet) (Above platinum elite member)
  • Welcome Gift: Gold 250 points, Above Platinum 500 points
  • Mobile Check-In/Check-Out: 2 pm for gold elite members based on availability / 4 pm for platinum elite member above.
  • Mobile Key: Let us know via the app your estimated arrival and departure time.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Need Help?

Contact Courtyard Tokyo Station for additional hotel concierge recommendations. We look forward to seeing you soon!

+81 3-3516-9600
2-1-3 Kyobashi, Chuo-ku, Tokyo, Japan, 104-0031