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  • WHAT TO EXPECT

Welcome to JW Marriott The Rosseau Muskoka Resort & Spa

Thank you for selecting JW Marriott The Rosseau Muskoka Resort & Spa for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Minett has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Customers should review government guidance to confirm eligibility to travel and stay at hotel. See travelguidance.marriott.com
Effective March 21, 2022 Proof of Vaccination and face masks are no longer required at the resort.
All associates have received training specifically related to the Marriott Commitment to Cleanliness.
Mobile check-in and mobile key are available.
Service requests can be delivered right to your door via the Marriott Bonvoy mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices through the resort and in guest rooms, for example:

Enhanced Public Space Cleaning, particularly in areas with high traffic including lobby, restrooms and elevators.

Additional hand sanitizing stations in high traffic areas
Every guest room is thoroughly cleaned and disinfected between each guest. Housekeeping service in guest rooms is only available upon request, during your stay. If you have any specific housekeeping preferences or would prefer not to receive housekeeping service during your stay, please contact guest services at any time.

Effective Monday, March 21, 2022:

  • All amenities are open at 100% capacity.
  • Face Masks and Proof of Vaccination are no longer required within the resort.

Effective Monday, March 21, 2022:

  • Dining outlets are open at 100% capacity.
  • Face Masks and Proof of Vaccination are no longer required within the resort

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you depart.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Welcome Gift: Elite members receive Marriott Bonvoy points in lieu of a gift.
  • Late Check-Out: Late check-out is subject to availability on the day of departure. The resort is extremely busy and cleaning a room takes longer than usual so late check-out is not guaranteed.
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you depart.
  • Mobile Key: Mobile Key available

 

Need Help?

Contact JW Marriott The Rosseau Muskoka Resort & Spa for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 705-765-1900
1050 Paignton House Road, Minett, Muskoka Lakes, Ontario, Canada, P0B 1G0