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  • WHAT TO EXPECT

Welcome to The Westin Harbour Castle, Toronto

Thank you for selecting The Westin Harbour Castle, Toronto for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Toronto experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Toronto has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app or by calling the front desk. Contactless check-in and check-out experience at the front desk and for all room deliveries remain available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms which includes:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations in all public areas including elevator landings.

Personal Protective Equipment (PPE): Staff members will wear PPE face coverings at a minimum as well as gloves depending on the activities they are performing. Guests are required to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Information cards are now electronic, available for viewing on the guestroom TV, Ice buckets are available upon request, guests can request contactless delivery. Disinfectant wipes are available in the room for every arriving guest as well as upon request. All linens, terry (towels...) and amenities are removed between guests for thorough cleaning and coffeemakers and TV remotes are fully sanitized between guests.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. Housekeeping service frequently can be confirmed upon arrival, we are happy to schedule according to your preferences, daily service is available. Please note that if you are staying with us a bit longer and prefer to opt out of service, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations and guidance.

We have increased the frequency of cleaning and disinfection in all areas of the hotel including our food and beverage spaces both front and back of house. 

  • Mizzen Restaurant: Open 6:30-11pm Mon-Fri and 6:30-12pm Sat-Sun
  • Harbour Coffee Bar: Open daily 6:30AM-1PM
  • The Chartroom Bar and Lounge: Open daily from 11AM-12AM
  • In-Room Dining - 7AM - 10AM (extended until 11AM on Sat & Sun) and from 5 - 9PM (extended until 10PM on Fri & Sat). Available for pick-up only between 12PM - 5PM daily. 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Not at this time
  • Late Check-Out: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: Not at this time
  • Mobile Guest Requests: Yes

 

Need Help?

Contact The Westin Harbour Castle, Toronto for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 416-869-1600
1 Harbour Square, Toronto, Ontario, Canada, M5J 1A6