Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway, Kissimmee, Florida 34746 USA
+1 407-586-0000

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway

Kissimmee, Florida 34746 USA

Phone:+1 407-586-0000

Fax:+1 407-586-9556

Toll-free:+1 877-350-3236

Sales:+1 407-586-0000

Sales fax:+1 407-586-0399

Services & Amenities

All public areas non-smoking


Barber/Beauty shop

Beauty shop

Car Rental

Game room

Vending machines

Video games




Coffee/tea in-room


Cash machine/ATM

Concierge desk

Foreign exchange, nearby

Housekeeping service daily

Laundry on-site

Laundry on-site, coin operated

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper in lobby

Room service

Safe deposit boxes, front desk

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed: 30.00 USD Per Room Daily
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Bathtub & whirlpool
  • Hair dryer
  • Separate tub and shower
  • Whirlpool

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Internet TV
  • Wet bar

Kitchen Amenities

  • Dishwasher
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Refrigerator with icemaker
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage
  • Phone feature: speakerphone
  • Phone feature: voice mail
Visit the Guest Rooms page for more information


Dining Services

Local restaurant dinner delivery

Room service

Sundry/Convenience store


Old Hickory Steakhouse

Enjoy succulent steaks and world-class wines at our signature restaurant overlooking the Everglades Atrium. The freshwater ponds and local fauna create a romantic ambiance while you savor savvy cuisine made with locally sourced ingredients. Hours vary.

Open for dinner Dress code: Smart Casual Phone: +1 407-586-1600



You'll find the freshest seafood in Kissimmee at MOOR in the Key West Atrium. We partner with local fishmongers to bring you regionally inspired fare and libations. Look out into the lagoon and prepare for a nautical night. Hours vary.

Open for lunch and dinner Dress code: Smart Casual Phone: +1 407-586-1101


Villa de Flora

Trot down the cobblestone streets of the St. Augustine Atrium to Villa de Flora. Sample Mediterranean flavors at this market-style buffet and find out why the Orlando Sentinel named us Critic's Choice for Best Brunch. Hours vary.

Open for breakfast and dinner Dress code: Casual Phone: +1 407-586-1114


Wreckers Sports Bar

Catch all your favorite games at Wreckers Sports Bar. A 37-foot screen and over 50 HDTVs create a sports fan's haven while putting you in the middle of the action. Order an ice-cold bucket of beers and choose from our wide array of appetizers. Hours vary.

Open for lunch and dinner Dress code: Casual Phone: +1 407-586-1330



Refuel without ever leaving the pool. SandBar serves up refreshing salads, flavorful flatbreads, savory sandwiches and a kids menu while you savor the Florida sun. Order a beach-inspired beverage to quench your thirst and lounge in paradise. Hours vary.

Open for lunch and dinner Dress code: Casual Phone: +1 407-586-1338



Join your friends at Socio, our upscale, Cuban-inspired bar and lounge. Our experienced mixologists offer an interactive cocktail service and bespoke beverages. Share small plates while immersing yourself in the vibrancy of our restaurant. Hours vary.

Coffee House

The Cocoa Bean

Fuel up with an energizing cup of freshly brewed Starbucks® coffee and a fresh baked pastry before going on an adventure in Kissimmee. Grab-and-go snacks are also available if you have a busy day planned. Hours vary.

Open for breakfast, lunch and dinner


Honeybells Frozen Yogurt

Satisfy your sweet tooth and create your own treat at Honeybells Frozen Yogurt. Add your favorite toppings to your frozen yogurt at our sweets buffet featuring fruits, nuts and candy. Hours vary.


Emerald Bay Marketplace

Make the most of your Florida vacation. The Emerald Bay Marketplace offers a variety of grab-and-go meals including sandwiches, house-made wraps and fresh salads. Don’t forget to pick up a refreshing beverage before heading to a theme park. Hours vary.

Fitness & Recreation


Boating (3.8 miles)

Jet-skiing (3.8 miles)

Kayaking (3.8 miles)

Sailing (3.8 miles)


Tennis (7.5 miles)

Water-skiing (3.8 miles)


Fitness center on-site


Cypress Springs Family Fun Water Park

South Beach Adult Pool (18+)



Relâche Spa


(1.9 miles)

Local Attractions

Magic Kingdom Park

5.9 miles NW from hotel

Disney's Hollywood Studios

3.9 miles NW from hotel

Animal Kingdom

5.2 miles W from hotel


3.9 miles NW from hotel

Universal Studios Florida

11.6 miles N from hotel

Universal's Islands of Adventure

11.6 miles N from hotel

Discovery Cove

7.2 miles N from hotel


9 miles E from hotel

Kennedy Space Center

60.1 miles E from hotel

Blizzard Beach

5.2 miles W from hotel

Typhoon Lagoon

6.3 miles N from hotel


7.2 miles N from hotel


8 miles N from hotel

Busch Gardens

67.6 miles SW from hotel


1 Legoland Way

36.5 miles W from hotel

Fun Spot America

1.5 miles from hotel

Shingle Creek Regional Park

7.4 miles from hotel

Kissimmee Lakefront Park

11.2 miles from hotel

Museum of Military History

2.6 miles from hotel

Visit Local Area page for more information

Airport Information

Orlando International Airport (MCO)


Airport Phone: +1 407-825-2001

Hotel direction: 19.3 miles NE

This hotel does not provide shuttle service.

  • Alternate transportation: Mears Transportation
  • Estimated taxi fare: 53 USD (one way)
Visit MCO airport website
Driving directions

SR-528 W / Exit I-4 W / Exit 65 Osceola Parkway-Animal Kingdom/ Go East on Osceola Parkway / Gaylord Palms on Right

Kissimmee Gateway Airport (ISM)


Airport Phone: +1 407-847-4600

Hotel direction: 8 miles SE

This hotel does not provide shuttle service.

  • Estimated taxi fare: 23 USD (one way)
Visit ISM airport website
Driving directions

Head north on Dyer Blvd. At the traffic circle, take the 2nd exit and stay on Dyer Blvd. Turn left onto US-192 W/W Vine St. Continue on International Dr to your destination.

Orlando Executive Airport (ORL)


Airport Phone: +1 407-894-9831

Hotel direction: 22 miles NE

This hotel does not provide shuttle service.

  • Estimated taxi fare: 68 USD (one way)
Visit ORL airport website
Driving directions

Get on FL-408 W in Azalea Park from E Colonial Dr and FL-436/N Semoran Blvd. Turn right onto FL-436/N Semoran Blvd. Take the ramp to Downtown/Orlando. Continue on FL-408 W. Take I-4 W to W Osceola Pkwy. Take exit 65 from I-4 W. Continue on W Osceola Pkwy to your destination.

Orlando Sanford International Airport (SFB)


Airport Phone: +1 407-324-9681

Hotel direction: 50.1 miles N

This hotel does not provide shuttle service.

  • Estimated taxi fare: 128 USD (one way)
Visit SFB airport website
Driving directions

471 South / Exit 3 Osceola Parkway West / Gaylord Palms on Left

Business Services

Copy service

Fax service

Fee for each additional page of outgoing fax

Fee for first page of incoming fax

Full-service business center

Messenger service

Network/Internet printing

Notary public

On-site Business Center is Staffed

Overnight delivery/pickup



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 407-586-0000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)
  • Spa

Accessible Hotel Features

  • Accessible Self-parking
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
  • Viewports, lowered
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Check Room Rates & Availability

Gaylord Palms Resort & Convention Center