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Guarantees at a Glance

Silver Elite
10 nights per year
Gold Elite
25 nights per year
Platinum Elite
50 nights per year
Titanium Elite
75 nights per year
Ambassador Elite
100 nights per year + $20,000 USD spend

Ultimate Reservation Guarantee

Guaranteed Welcome Gift

Guaranteed Room Type

Guaranteed Lounge Access

48-Hour Guaranteed Availability

  • Silver Elite
  • Gold Elite
  • Platinum Elite
  • Titanium Elite
  • Ambassador Elite

If for some reason we’re unable to honor your reservation, we’ll pay for your accommodations that night at a nearby hotel and compensate you for the inconvenience. To be eligible, you must provide your member number when making a reservation. Compensation varies by hotel brand.

Brand Guest Compensation*

EDITION®, The Luxury Collection®, W® Hotels, JW Marriott®, Marriott Hotels®, Sheraton®, Delta Hotels®, Le Méridien®, Westin®, Autograph Collection®, Renaissance® Hotels, Tribute Portfolio®, Gaylord Hotels®

$200 USD + 90,000 points

Courtyard®, Four Points®, SpringHill Suites®, Protea Hotels®, Fairfield by Marriott®, AC Hotels®, Aloft®, Moxy® Hotels, Residence Inn®, TownePlace Suites®, Element®

$100 USD (Platinum and Titanium Elite members also receive 90,000 points)

**The Ritz-Carlton®, **Ritz-Carlton Reserve®, **St. Regis®

Titanium Elite and Ambassador Elite members receive:  
$200 USD + 140,000 points

*Participating properties outside the United States will pay the equivalent in their local currency

**Available only to Titanium Elite and Ambassador Elite members

  • Platinum Elite
  • Titanium Elite
  • Ambassador Elite

As a Platinum Elite, Titanium Elite or Ambassador Elite member, you’ll receive a special gift upon arrival at participating hotels, with a choice of an amenity gift or points. If guarantee is not met, guest compensation applies.

Brand Welcome Gift Choice/Points Guest Compensation*

Marriott Hotels, JW Marriott, Delta Hotels, Autograph Collection, Renaissance Hotels

United States, Canada, Europe:

1,000 points per stay or $10 USD Food & Beverage ("F&B") credit per stay

 

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa:

1,000 points per stay or F&B amenity per stay

 

RESORTS only:

United States, Canada, Europe:

1,000 points per stay or breakfast in restaurant per night of stay for Member +1

 

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa:

1,000 points per stay or F&B  amenity per stay or breakfast in restaurant per night of stay for Member +1

$100 USD

Gaylord Hotels

1,000 points per stay or $10 USD F&B credit per stay

$100 USD

St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio

1,000 points per stay or amenity per stay or breakfast in restaurant per night of stay for Member +1 (including resorts)

$100 USD

The Ritz-Carlton, Ritz-Carlton Reserve, EDITION, Marriott Vacation Club, Marriott Grand Residence Club, Design Hotels™, Homes & Villas by Marriott International. Vistana properties provide Elite Welcome Gift only to Members who are not Vistana Owners using their ownership interest.

1,000 points per stay

N/A

Courtyard

United States, Canada, Europe:

500 Points per stay or $10 USD F&B credit per night of stay for Member +1**

 

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa:

Properties without lounge: 500 Points per stay or F&B amenity per stay or $10 USD F&B credit per night of stay for Member +1**

 

Properties with lounge - 500 Points per stay and breakfast in lounge - if lounge is closed, breakfast in restaurant per night of stay for Member +1

$50 USD

AC Hotels, Moxy Hotels

United States, Canada, Europe:

500 Points per stay or $10 USD F&B credit per night of stay for Member +1**

 

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa:

500 Points per stay or F&B amenity per stay or $10 USD F&B credit per night of stay

$50 USD (AC Hotel) $25 USD (Moxy Hotels)

SpringHill Suites, Fairfield by Marriott, Residence Inn, TownePlace Suites

United States, Canada, Europe: 

500 points per stay or F&B item

 

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa:

500 points per stay or F&B amenity

$50 USD (SpringHill Suites, Residence Inn) 25 USD (Fairfield by Marriott, TownePlace Suites)

Four Points, Aloft

500 points per stay or amenity or breakfast in restaurant per night of stay for Member +1

$50 USD (Four Points), $25 USD (Aloft)

Protea Hotels

500 points per stay or breakfast in restaurant per night of stay for Member +1

$50 USD

Element

500 points per stay or amenity

$25 USD

*Participating properties outside the United States will pay the equivalent in their local currency.

*Outside of the U.S. compensation will be paid in the local currency

** The U.S. $10 F&B credit per night of Stay is for the Member. An additional U.S. $10 F&B credit per night of Stay is given for one (1) guest staying in the same guestroom as the Member. The U.S. $10 credit per night of Stay does not accrue during the stay. For example, a Member who does not use the $10 credit on one day does not get $20 to use the following day.

  • Platinum Elite
  • Titanium Elite
  • Ambassador Elite

When making a reservation, be sure to note your Member number and room/bed preferences. We’ll always honor your bed type request at our locations throughout the U.S. and Canada. Everywhere else, smoking/non-smoking preferences are honored based on availability; exact bed sizes may vary. Platinum Elite, Titanium Elite and Ambassador Elite members will receive guaranteed priority for their requested type of room. If guarantee is not met, guest compensation applies. Guaranteed Room Type is not available at The Ritz-Carlton, Ritz-Carlton Reserve, St. Regis, EDITION, Marriott Vacation Club, Marriott Grand Residence Club, Design Hotels and Vistana properties.

Brand Guest Compensation**

The Luxury Collection, W Hotels, JW Marriott, Marriott Hotels,

Sheraton, Delta Hotels, Le Méridien, Westin, Autograph

Collection, Renaissance Hotels, Tribute Portfolio, Gaylord

Hotels 

$100 USD

AC Hotels, Courtyard, Four Points, SpringHill Suites, Protea Hotels, Residence Inn

$50 USD

Fairfield by Marriott, Aloft, Moxy Hotels, TownePlace Suites, Element

$25 USD

*A Platinum Elite Member or above who makes a reservation on the same day they plan to arrive at the property is not eligible to receive the Guaranteed Room Type benefit

**Participating properties outside the United States will pay the equivalent in their local currency

  • Platinum Elite
  • Titanium Elite
  • Ambassador Elite

Access to lounge at participating properties for member plus one guest. This benefit only applies to the guest room in which the Platinum Elite (and above) member is staying.

Brand Lounge Offer Guest Compensation*

JW Marriott, Marriott Hotels, Delta Hotels, Autograph Collection, Renaissance Hotels (Resorts are excluded for above brands)

United States and Canada: 
If lounge is closed or property does not have a lounge or approved alternative, property to offer daily continental breakfast in restaurant for Member +1 or Member can choose 750 Points per night of stay 


Europe: 
Properties without a lounge or approved alternative to offer daily breakfast in restaurant for Member +1 or Member can choose 750 Points per night of stay

$100 USD if no continental breakfast or continental breakfast alternative offered to Member (globally).

Courtyard (Outside U.S./CAN with lounge) (Resorts excluded)

If lounge closed, offer breakfast in restaurant

N/A

Sheraton, Le Méridien, Westin (Resorts are included for above brands)

No alternative offered when lounge closed

N/A

*Participating properties outside the United States will pay the equivalent in their local currency.

  • Titanium Elite
  • Ambassador Elite

Traveling on short notice? We guarantee you’ll always have a room for any paid stay. Just make your reservation 48 hours before arrival at any of our participating hotels, excluding resorts hotels, Marriott Vacation Club, Marriott Grand Residence Club,  Design Hotels, Vistana properties, and Ritz-Carlton Reserve.

 

48-Hour Guaranteed Availability: Limited to Titanium Elite and Ambassador Elite Member's personal guest room. Guaranteed room availability for reservations booked at least forty-eight (48) hours prior to arrival and available when a participating property is sold out if the room is booked by 3 p.m. local time, forty-eight (48) hours prior to arrival, at all participating properties except resort hotels, Marriott Vacation Club Marriott, Grand Residence Club, Design Hotels™, and Vistana properties. Forty-eight (48) Hour Guaranteed Availability may not be available on certain limited dates (e.g., special events). Enhanced Room Upgrade benefits do not apply. Benefit cannot be used in conjunction with Free Night Award usage or any type of promotional or discounted rates. Member must pay prevailing rate at time of booking and length of stay requirements must be met. For Residence Inn and TownePlace Suites, 48-Hour Guaranteed Availability applies to studio rooms only.