Welcome to Sheraton Hanoi Hotel
Explore Hanoi from our welcoming lakeside hotel
Sitting right on the shore of Hanoi's West Lake, the Sheraton Hanoi Hotel has a gorgeous view across the lake. The hotel is only a 10-min drive to the bustling Old Quarter - home to Hanoi's must visit tourist attractions, such as the Hoan Kiem Lake, the Hanoi Opera House and many colorful street vendors. After an evening out, sit back and sip a locally inspired Sheraton Signature cocktail or a delicious meal with diverse options from international buffet, Western cuisine or local delicacies in our exceptional restaurants. Business travelers and wedding guests in Vietnam appreciate our ten flexible indoor and outdoor event spaces. When it's time to recharge the body and mind, stop by the Relaxation Center with its unique outdoor pool and lush garden. All of the 299 rooms including 16 suites, have a gorgeous view of the West Lake and every room is equipped with, Sheraton Signature Sleep Experience. Inspired by Vietnamese and French colonial decor, each room infuses your stay with Hanoi’s culture and grace.
Rooms & Suites
Stunning Lake View
Sitting right on the shore of Hanoi's West Lake, the Sheraton Hanoi Hotel's 299 rooms, including 16 suites have a gorgeous view across the lake.
Hanoi is Yours to Explore
The hotel is only a 10-min drive to the bustling Old Quarter - home to Hanoi's must visit tourist attractions, such as the Hoan Kiem Lake, the Hanoi Opera House and many colorful street vendors.
Oasis Relax Center and Fitness Center
Keep up with your fitness routine in our health and fitness center, offering outdoor pool with serene views. Afterwards, replenish your energy in the Jacuzzi and sauna or at our spa with an array of body, face, and beauty treatments to choose from.Learn More
Oven D'or Restaurant
Oven D'or Restaurant serves up an intriguing blend of international buffet and à la carte menu either breakfast, lunch, brunch or dinner. Explore a buffet feast of premium seafood, grill, fresh sushi, sashimi and much more delicious dishes awaiting.
Family Fun Staycation
: March 4, 2022 — August 31, 2022
Together with your family, enjoy our exclusive fun family staycation package and create unforgettable memories.
Earn Eat Enjoy
: December 31, 2021 — December 31, 2022
Book your getaway at Sheraton Hanoi Hotel and take advantage of hotel credit to enjoy hotel facilities.
Sheraton Hanoi Hotel
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, Vietnam
Energy & Water Conservation
The Make a Green Choice program rewards guests for choosing to conserve natural resources in their guest rooms.
Details on Environmental Practices
High-efficiency lighting in guest rooms
High-efficiency lighting in public areas
Water conserving fixtures
Smart irrigation practices
Regular preventive maintenance
Organic waste composting
Environmentally preferred suppliers
Environmentally preferred products
Sustainable food and beverage options
Integrated pest management practices
Low-emitting materials, such as paints, flooring and furniture
Property-level Green Council
Sustainable Meetings Practices
Sheraton Club Lounge
Situated on the 17th floor and offering panoramic views of West Lake from expansive windows, the Sheraton Club Lounge is available to club guests. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres including Vietnamese spring rolls, grilled oysters with cheese, and crudités, plus a variety of beverage options. Hours: 6:30 AM - 10:00 PM
Always ready to share the best Hanoi has to offer, our professional concierge staff is available to provide expert information and a warm smile. The team offers help with everyday necessities such as mail and shipping, laundry, travel and translation services, currency exchange, and babysitting. Stop by for assistance for recommendations to the area’s top restaurants and more.
Check-in: 3:00 pm
Check-out: 12:00 pm
Pets Not Allowed
Accepts: Cash,Credit Cards
Concierge desk service
Property has elevators
Languages spoken by staff:
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +84 243-7199000
Property has elevators
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Alarm Clock Telephone Ringers
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Toilet Seat at Wheelchair Height - Toilet for Disabled
Carbon Footprint : 93.73 kg per room night
Water Footprint : 1820 liters per room night
Guest Room Recycling