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  • WHAT TO EXPECT

Welcome to W Ibiza

Thank you for selecting W Ibiza for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Santa eulalia del rio has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival. This will allow us to provide a Mobile Key for your stay after registration to access your room. Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out your invoice will be available to view directly in the app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided hand sanitizing stations in high traffic areas.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

  • Coffee machines & Kettles - Sanitised for your safety.
  • In Room Dining orders through QR codes and telephone.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • FIT: Open everyday 24/7.
  • Away Spa: Open from 10 AM to 8 PM.

We have revised service across our Restaurants and Bars. QR codes are available in all areas. We strongly recommend advance bookings. Any restrictions to be confirmed.

In room dining is available to our guestrooms. Menu is displayed on TV.  

  • La Llama Restaurant: Open Tuesday to Sunday from 8 PM to 11.30 PM. 
  • Chiringuito Blue: Open everyday from 12.00 to midnight.
  • Ve Café: Open everyday from 09.00 AM to 05.00 PM
  • W Lounge: Open everyday from 10.00 AM to 1.00 AM. 
  • GLOW Bar: Open everyday from 07.00 PM to midnight.
  • Bridge Bar: Open from Sunday to Monday from 05.00 PM to 11.30 PM and Tuesday to Saturday from 05.00PM to midnight.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the QR code.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available at La Llama Restaurant. A-la-carte menu. Self-service buffet available.
  • Welcome Gift: Available. Points offer for Gold Elite, Platinum Elite, Titanium Elite and Ambassador Elite members
  • Late Check-Out: Available upon availability. Platinum Elite, Titanium Elite and Ambassador Elite can request late check out until 16.00
  • Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival.
  • Mobile Key: Available, as per standard.
  • Mobile Dining: Not available through Mobile App. In room dining is available, please contact Whatever/Whenever
  • Mobile Guest Requests: Available via Mobile Chat.

 

Need Help?

Contact W Ibiza for additional hotel concierge recommendations. We look forward to seeing you soon!

+34 871-556888
Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Spain, 07840