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  • WHAT TO EXPECT

Welcome to The Bidwell Marriott Portland

Thank you for selecting The Bidwell Marriott Portland for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Portland has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

  • Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

Please note face coverings are now OPTIONAL throughout indoor public spaces and crowded outdoor space as recommended by the State of Oregon Health Authority.

  • Masks will still be required in health care settings and on public transportation, such as buses, trains and in airports and on airplanes.
  • Medical Exception: The CDC and the PHAC recognize that wearing cloth face coverings may not be possible in every situation or for some people. This includes: (1) Children younger than 2 years old, or (2) anyone who is unconscious, incapacitated, or otherwise unable to remove cloth face covering without assistance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms.

  • Enhanced cleaning: Increasing the frequency of cleaning and special sanitizing using EPA-approved products throughout all public areas of the hotel, meeting spaces, guestrooms and work areas with a focus on high-touch areas and hard surfaces. Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • Training: Training hotel staff on cleaning and sanitizing procedures developed by AIMClean, our proprietary robust cleaning and sanitizing certificate program that includes best practices from in-house and outside experts, such as Ecolab.
  • Staff Wellness: Hotel associates use of PPE such as face coverings, temperature checks, and increased personal hygiene protocols including frequency of hand washing and wearing of gloves.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open, face masks optional
  • Lounges: Open

Please note face coverings are now OPTIONAL throughout indoor public spaces and crowded outdoor spaces as recommended by the State of Oregon Health Authority.

  • We adhere to the public health department code regulations and CDC guidance on food safety practices, cleaning and sanitizing, and service delivery methods, throughout all public spaces and service/work areas to mitigate the spread of viruses.
  • Modified operational practices for in-room dining.
  • Buffets offered for group meeting settings.
  • All food handlers trained on safe food preparation and service practices, and self and independent audits in accordance with food safety standards as guidelines.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.

Your group's wellbeing is our highest priority and we have implemented enhanced cleaning and sanitation protocols designed to keep you safe during your time with us.

  • Meeting space capacities adjusted for social distancing on request.
  • Our banquet offerings will be creatively packaged and presented on request.
  • We can offer resources, innovative ideas, and partnerships to create an experience that combines in-person and virtual components to broaden your audience reach and engagement.
  • Increased frequency of cleaning and special sanitizing using EPA-Approved products throughout meeting spaces, all public areas, and restrooms.

 

Need Help?

Contact The Bidwell Marriott Portland for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 503-226-6300
520 SW Broadway, Portland, Oregon, USA, 97205