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Four Points by Sheraton Charlotte - Lake Norman


Welcome to Four Points by Sheraton Charlotte - Lake Norman

Thank you for selecting Four Points by Sheraton Charlotte - Lake Norman for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean


Start planning now to maximize your stay once you arrive.


Your Huntersville experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 


Enjoy our distinct on-site restaurant and lounge options during your stay.


Get the most out of your stay by exploring all Huntersville has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our meeting spaces, public areas, and fitness center in compliance with local and state mandates, and partitions installed in our front desk.

Mobile check-in, mobile keys and service requests via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: In-room coffee maker is currently available. Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • Housekeeping Daily Service: To reduce physical contact, we will not provide daily housekeeping by default. Housekeeping services will be done only upon request. However, for our long-stay guests, your room will automatically be serviced on the 7th day of your stay. Please coordinate with our front desk by dialing -0- for further assistance about this matter. 

Every guest room is thoroughly cleaned and disinfected prior to your arrival. 

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open - 24/7
  • Indoor Pool: Open -10:00 AM - 10:00 PM
  • Business Center: Open - Located at the restaurant area.
  • Guest Laundry: Open - Located at the Second Floor West Side of the Building. Machines only accept quarters. $2.25/cycle. Laundry Soap and Dryer sheets are available for purchase at the Market.
  • The Market: Open - 24/7
  • ATM: Located at the Second Floor West Side of the Building.
  • Ice Machines: Available at the First Floor - Please ask for an associate for assistance. Second Floor and 4th Floor West Side of the Building.

Our restaurant and bar is fully operational.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available
  • Lounge Access: Available
  • Welcome Gift: Bonvoy Points will automatically be credited to our Elite Members as our Welcome Gift. 250 points for Gold Members and 500 points for our Platinum, Titanium and Ambassador Members.
  • Late Check-Out: Late check out requests are granted to all of our elite members. May subject to change depending on occupancy.
  • Mobile Check-In/Check-Out: Mobile Check-In / Check-out is available and highly recommended to enhance your contactless experience.
  • Mobile Key: Mobile Key is also provided to our arriving guests that have approved rate validation and method of payment.
  • Mobile Dining: Mobile Dining is currently unavailable.
  • Mobile Guest Requests: Mobile Guest Requests are available 24/7!


Need Help?

Contact Four Points by Sheraton Charlotte - Lake Norman for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 704-766-2500
16508 Northcross Drive, Huntersville, North Carolina, USA, 28078