WHAT TO EXPECT

Less Contact, More Connection:

• Enabling social and physical distancing practices: reducing allowable capacities in spaces, increasing distance between furniture, and managing queuing areas
• Supporting hybrid meetings via live-streaming capabilities

Deeper, More Frequent Cleaning:

• Enhancing cleaning protocols to disinfect every space, ongoing and especially during peak usage
• Consistently and frequently disinfecting all high-touch items like elevator buttons and escalator handrails
• Hand sanitation stations added throughout the hotel, especially in high-traffic areas

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: Open, masks required at all times.
• CIELO Restaurant: Open, mask required upon entry.
• Spa: Open, mask and reservations required.

CIELO Restaurant will be open for breakfast, lunch and dinner and will be available for take out.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.