WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

We have installed signage and hand sanitizer dispensers throughout the resort.

Parking

• Bell Service/Valet are wearing face mask and gloves while performing valet service in guest cars and while performing bell service to guests and maintain social distancing measures.

Check-In

• Front desk will stager work stations to promote Social Distancing
• Lobby greeter to control lobby capacity as needed
• Signage to promote social distancing
• Barrier in front of the front desk to promote social distancing

Room

• Housemen & Housekeepers to wear gloves & face masks
• Room only cleaned on check-out, Express amenity service offered for stayovers to include emptying trash, restock of amenities and coffee and replace towels
• Provide amenity delivery service via knock and step back service

Food & Beverage

• Associates will wear appropriate PPE per position requirements
• All Food & Beverage outlets will have tables at measured social distancing
• Signage to promote social distancing

Amenities

• Pool lounge chairs are spaced to promote social distancing
• Signage to promote social distancing at Pool, Spa & Fitness Center
• Associates are to wear needed PPE per position requirements
• Fitness Center cardio machines are spaced or shut down to promote social distancing
• Fitness Center occupancy at 50%

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas of the hotel.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

• Fitness Center: Open
• Spa: Open, reservation required. Due to state guidelines, the spa relaxation/waiting areas, lounges/ whirlpools, steam rooms, saunas are all closed until further notice.
• Beach: Open
• Golf: Open, social distancing required.
• Kids Club / Playground: Closed until further notice.
• Shuttle: Operating on Normal Schedule, face masks required. Fee.

Southern Roots - Wednesday thru Sunday - 6pm to 9pm
1847 Bar - Wednesday thru Sunday - 5pm to 10pm
Bayside Grill - Monday thru Saturday - 11am to 9pm; Sunday - 11:30am to 9pm
Bucky's Lounge - Monday thru Thursday - 5pm to 11pm; Friday thru Sunday - 4pm - 11pm
Grand Hall - Daily 7am to 10:30am
Local Market - Daily 6am to 9pm
Jubilee Poolside Grill - Daily 11am to 6pm; Food Service - Monday thru Friday - 11am to 2pm , Saturday & Sunday - 11am to 3pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Not Available
• Lounge Access: Not Applicable
• Welcome Gift: Points
• Late Check-Out: Upon Request - Based on Availability
• Mobile Check-In/Check-Out: Available
• Mobile Key: Available
• Mobile Dining: Not Available
• Mobile Guest Requests: Available