Bolingbrook Hotel Reviews | Residence Inn Chicago Bolingbrook

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Residence Inn Chicago Bolingbrook

180 Remington Boulevard, Bolingbrook, Illinois 60440 USA

+1 630-332-5200

Phone:
+1 630-332-5200
Fax:
+1 630-759-2761
Toll-free Reservations Worldwide

4.6 116 Reviews

https://www.marriott.com/hotels/maps/travel/chirk-residence-inn-chicago-bolingbrook/?directPageRequest=true

41.687372 -88.072031

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Reviews

Residence Inn by Marriott Chicago Bolingbrook is rated 4.6 out of 5 by 116.

Rated 5 out of 5 by QuniaWilliams from The best decision I've made This hotel was by far the best hotel I've stayed. I'm a travel agent that travel alot. This particular hotel I will visit again. Mrs. Barbara at the front desk is a gem. She is patient and calm. Isiah was awesome too. 1request, please start serving Turkey options for breakfast.

Date published: 2019-04-30

Rated 3 out of 5 by disappointed from Reservation confirmation not honored We made reservations at this hotel, calling and talking directly to personnel at the hotel, and received confirmation on Jan. 27, 2019 for a one bedroom suite. We were in Chicago for a family wedding. We could have booked at two other hotels that were block-reserved for the wedding but we choose Residence Inn because we specifically wanted the one-bedroom suite. Less than 24 hrs for check-in, we received a phone call that a one-bedroom suite would not be available. We were offered an efficiency, which of course we had to accept because we were arriving the next day and didn't have a backup plan. The person calling couldn't really explain as to why we weren't able to have the one-bedroom suite other than to say they had overbooked. We were disappointed and frustrated that we were not informed a month or two before so that we could have made other arrangements.

Date published: 2019-04-30

Rated 5 out of 5 by HappyCustomer from Will definately stay again From the beginning of my search of a location with nice accommodations that also had a meeting space for use, the employees were great. Although the room that I made a reservation for was no longer available, I was contacted immediately and everything worked out. Every employee that I came in contact with was very pleasant, knowledgeable and helpful. I appreciate the staff at the Bolingbrook Residence Inn as they provided exceptional customer service from my phone calls to my in person interaction. They all deserve a pat on the back. Including the maintenance man who too had great customer service as he showed me several rooms to see which room would work best. Special Thanks to Ms. Barbara who just so happened to be the person I met when I first came, who contacted me in regards to the room not being available and also the day of my event and check-in. Barbara is the epitome of a great person. Her customer service provided was excellent! She should be the face of Residence Inn. Thank you all. I will absolutely stay here again!

Date published: 2019-04-30

Rated 5 out of 5 by Chelle from Friendliest hotel in Romeoville The staff goes out of their way to make you feel at home. The kids were even handed one of the lobby tv remotes to watch hockey games! Breakfast staff was SO friendly and accommodating. Manager was present, and checked on us several times throughout our stay.

Date published: 2019-04-23

Rated 5 out of 5 by Valvasor from Excellent hotel Excellent hotel and very clean.

Date published: 2019-04-18

Rated 5 out of 5 by CraigR from Very nice hotel We enjoyed our experience. Very nice hotel.

Date published: 2019-04-17

Rated 5 out of 5 by E62 from EXCEPTIONAL AWESOME STAY! We were greeted by an enthused staff. Our room and the entire facility was clean and fresh with a modern appearance. Our room were comfortable and CLEAN! I LOVE THIS FACILITY and will definitely stay here again.

Date published: 2019-04-11

Rated 5 out of 5 by MikeTinleyPark from STAYCATION This hotel was super close to the loca amenities including Bolingbrook promenade and Pelican Harbor! We didn’t want to go to Wis Dells to wait for hours and spend a fourtune. We grilled on the available grill for a dinner and enjoyed the pool and outdoor fire pit. My kids loved the basketball court and of course the pool. Staff was great and accommodating for our numerous requests. Great time all around.

Date published: 2019-03-28

Residence Inn by Marriott Chicago Bolingbrook Reviews - page 2

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