Rated 4 out of
5
by
Robin from
Stay
Would like to return when construction is done and courtesy van is available
Date published: 2019-11-25
Rated 5 out of
5
by
AnnMarie from
Key West's Best!
Great location! The pool and hot tub are incredible! There are restaurants and shopping within walking distance and a beautiful lobby to work.
Date published: 2019-11-22
Rated 5 out of
5
by
BernadetteZ from
Staff, Service and Location was Everything! ⭐️⭐️⭐️⭐️⭐️
From the moment we checked in Jim was there to greet us and was a pleasure to know. He upgraded our room at no extra charge that was a brand new room that was very spacious and comfortable. He also gave us a voucher for a family of 6 for breakfast for our 2 day stay. He was very informative about what to do in the area as it was our first time visiting Key West. He was very efficient, polite and went out of his way to make sure we were happy with our room. He even offered us a late check out. Tom was also awesome. He provided us with maps, vouchers and discounts for the nearby bars/restaurants/and attractions. He was also very informative about what to do around town that was family friendly as I traveled with my 5 yr old daughter, and 2 seniors that were among my party. The hotel itself was under construction but nothing that interfered or disrupted our stay. The customer service was outstanding, our room was beautiful, breakfast was delicious and made to order. Location was everything, away from all the noise but super close to everything, literally within minutes to all the nightlife.
Date published: 2019-10-09
Rated 5 out of
5
by
Raul from
R n R
Excellent customer service I highly recommend this hotel and this place for relaxation purposes
Date published: 2019-09-28
Rated 3 out of
5
by
CathyW from
Remodeling
In process of remodeling, bed was really uncomfortable but beds are being replaced
Date published: 2019-09-27
Rated 5 out of
5
by
SunnyT from
Good hotel
Excellent hotel. Good big rooms. Close to food, gas and duval st. No hotel shuttle to duval st.
Date published: 2019-09-14
Rated 4 out of
5
by
Brian from
Nice location Key West
Overall a nice hotel for the money.
Date published: 2019-09-12
Rated 2 out of
5
by
NGregorMacgregor from
Marriott Rewards Members Beware
This hotel will charge you for your breakfast, even though you should be getting a free breakfast for you and any guest that you may have.
Date published: 2019-09-01