Rated 3 out of
5
by
Cam from
Amazing product! Very poor service.
We loved our stay at Sheraton Tokoriki, the resort, it’s sorroundings, the facilities, the product in general were all very good! However, the service quality was very poor, frustrating at times. There seems to be significant room for improvement in staff training! I would still recommend this resort to people, but don’t expect much from the staff!
Date published: 2018-11-03
Rated 3 out of
5
by
Sera from
money isnt worth what you get..
everything cost extra..
roll away bed - extra
use of snorkelling gear - extra
borrowing towels they look at you like ur not normall..
the staff look over tired not happy and cant be bothered only working for the cash,,
all trips are tripple any other isalnd price..
other islands have atleast
kids at kids club - they make an effort.. here my son was actually scared didnt wana be there.. hes3.
nanny that is actually a nanny.. lady i had looked like she didnt wana be there..
they need a kids pool.. pool area small..
you cant sit anywhere you want for dinner unless you have a booking''
if you rock up for dinner 9pm they cant be bothered...
same menu for 3 days...
personally have stayed at other islands and felt more relaxed and welcomed and comfy..
found everyone at this island bit cant be bothered for kids and people..
just working for the cash.
however water is amazing..
more activites neeeded for beach use as other islands offerfree daily fish feeding daily snorkel trips etc
for free...
when here yea nar everything u want is for cash..
Date published: 2018-11-02
Rated 5 out of
5
by
Nerida from
Relaxing beach honeymoon
We had everything we needed, a super comfy bed, relaxing room set up including a large shower, outdoor daybed and plunge pool. Meals exceeded expectations. Beach and coral reef were the best I have ever seen.
Date published: 2018-10-24
Rated 3 out of
5
by
2018inTokoriki from
ホテル選びは慎重に
口コミだけでは情報が少なすぎるので、個人手配で宿泊される際は
事前準備及びホテル情報をかなり細かく調べると良い。
マリーナからホテルへは、大型船から小さなボートに海上で乗り換えがあり
波の高いとかなりの恐怖。 高齢者は無理では？ご注意を。。
Date published: 2018-10-21
Rated 5 out of
5
by
SusanKiwi from
Well looked after on Tokoriki Island at the Sheraton
The food was outstanding. We had the breakfast and dinner deal and were not disappointed. Tama and Boon were fantastic and made our stay more memorable. Beds were super comfortable.
Date published: 2018-10-14
Rated 5 out of
5
by
Bec from
Perfect Honeymoon
We stayed for 6 nights for our honeymoon and it couldn't have been more perfect. We were offered a complimentary upgrade upon arrival and I have never experienced such genuine customer service. All staff were extremely friendly and went above and beyond. The food was outstanding with lots if variety. Our room was amazing with a beautiful bed, bathroom with a glorious shower and the outside deck which was right on the beach included a lovely day bed and plunge pool. The watersports package was worth its value and the water crystal clear like in the photos. The activities on offer were lots of fun and we never got bored. The staff were always seen bettering the resort cleaning and gardening. We have fallen in love with Fiji thanks to Sheraton Tokoriiki
Date published: 2018-10-10
Rated 5 out of
5
by
Kate from
A blissful family holiday
We’ve just arrived home from a wonderful week in Fiji at the Sheraton Tokoriki. This place is a hidden gem and we highly recommend. The staff were lovely and very hard working. Food was excellent, although expensive which you come prepared for, the quality is good. The facilities are lovely - a nice communal area working around a nice pool. Rooms are spacious and comfortable with great bathrooms, ocean side room views are stunning. We had a memorable day trip organised for us with awesome snorkelling, a stop off at the sand bar and lunch at another resort; a highlight day for us.
Thank you to all the staff for making our tome so special.
Date published: 2018-10-08
Rated 3 out of
5
by
Anonymous from
Beautiful beach BUT way overpriced
The beach is amazingly beautiful, but I would kindly take the liberty to mention the fact that in my opinion, all food/ beverages are too expensive and doesn’t worth it.
Date published: 2018-10-08
