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Reviews

Residence Inn by Marriott Newport News Airport is rated 4.6 out of 5 by 521.

Rated 5 out of 5 by john2 from nice stay good value, not particularly upscale; Location difficult without private transportation

Date published: 2019-11-04

Rated 5 out of 5 by TPelton from Incredible staff and rooms were very relaxing. From the moment we entered the hotel we felt very comfortable . The front desk girlS were so accommodating and kind. They gave us information about the hotel, breakfast and the different restaurants in the area. They knew we were there for a wedding and mentioned the mall just around the corner should we have forgotten something. The breakfast girl I think her name was Pat did such an amazing job. Everything was spotless in the area. I didn’t see an empty bin throughout breakfast. She was just filling and cleaning . Food was wonderful and hot. Cold items that should be chilled were chilled. The three girls I came in contact with were Pat, Kendra and Christy. My only suggestion would be the furniture in the lobby needs a good cleaning. The upholstery on the lobby chairs especially. I would stay there again in a New York minute.

Date published: 2019-10-29

Rated 5 out of 5 by OliverOnions from Residence Inn wins again! Our stay at Residence Inn was perfect as always. The consistency of the quality and the hospitality of all of the staff continues to bring us back. We arrived early requesting an early check in and they made sure that we were taken care of. Some how Marriott has the market cornered on friendly staff always willing to make you feel welcome. Denise at the breakfast bar was amazing and greeted us every morning with her friendly smile and offer to help.

Date published: 2019-10-22

Rated 5 out of 5 by BusinessTraveller from More like an apartment than a hotel Even the smaller rooms are large, with a full kitchen and dining room. The hotel is well maintained, with a bed better than the one I have at home. The staff has always been welcoming and pleasant, and they have free food! The only improvements I could suggest are a heated pool with hotter water! This is an exceptional hotel.

Date published: 2019-10-21

Rated 4 out of 5 by Jim62 from Nice stay for multiple night Great place if in Newport News for a week Great staff quality breakfast a evening snack. Ruby is a good cook. Nice front desk staff.

Date published: 2019-10-07

Rated 3 out of 5 by KaiH from Needs new mattresses Everything was stellar but the mattresses are garbage. Unable to sleep, causes my back to hurt all night. The staff were courteous and tried to accommodate by bringing a board for the bed and tried to switch my room but all the mattresses were the same. If you like sleeping on a mattress that sinks to the floor then have at it but I need a descent mattress to sleep on. Hotel was clean as a whistle and all the staff were friendly and helpful. Only thing wrong was the mattresses

Date published: 2019-10-05

Rated 5 out of 5 by KCS from Best Staff and Location Great service provided by the exceptionally, helpful and patient staff. Very comfortable bedding and clean property. This tucked away location is surrounded by many restaurant and shopping options. Also, accessible/near highways, local roads for attractions (beaches, military bases and historical sites, etc.).

Date published: 2019-10-02

Rated 2 out of 5 by Carter71 from Dusting is a essential part of cleaning Beautiful property but housekeeping need to throughly cleaned

Date published: 2019-09-27

Residence Inn by Marriott Newport News Airport Reviews - page 2

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