WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Smart payments are encouraged to all guests as the preferred method.

Contactless pick-up and delivery protocols for providing guests laundry and dry-cleaning services.

Room service orders including minibar supplies are delivered right to your door upon request.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.
We have increased the frequency of cleaning and disinfection as well as provided more hand sanitizing stations across the hotel. Daily misting of disinfection solution is performed in all the operation areas and using the recommended products and methods by Abu Dhabi's Department of Health.

Personal Protective Equipment (PPE).
Staff members wear PPE (based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

A dedicated cleaner is available in all restrooms to clean and disinfect the toilets per usage and all chemicals used for disinfection are approved by EPA and registered with the relevant local authorities.

Minibar and in room dining items will be offered upon request.

All menus are digitally accessed and in the event of needing to use a physical one, a disposable menu will be offered to guests.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with all local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness center: Open
Outdoor pool: Open
Indoor pool: closed
Spa: closed

Valet Parking: Not Available

Market Kitchen: Open
PJ O'Reilly's: Open
Stratos: Open

Café Palmier: Closed till further notice
District by Amalfi: Closed till further notice
WhEAT: Closed till further notice

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: provided according to standard
• Lounge Access: provided according to standard
• Welcome Gift: provided according to standard
• Late Check-Out: provided according to standard
• Mobile Check-In/Check-Out: provided according to standard
• Mobile Key: Not applicable
• Mobile Dining: Not applicable
• Mobile Guest Requests: provided according to standard