WHAT TO EXPECT

• Signage throughout our hotels to remind guests to maintain social distancing
• Occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and food and beverage service lines.
• Mobile check-in and Mobile check out, service requests, and room service orders delivered right to your door via the Marriott Bonvoy App.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face mask, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings. 

Room Amenities:

• In-room minibars are currently not available, but guests can request contactless minibars delivery.
• Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Housekeeping Service:

• Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide housekeeping refresh service automatically every day from 8:00 am - 6:00 pm. If you wish to receive daily housekeeping refresh service out of operation time, please let our guest services team know. We will be happy to make scheduled service according to your preferences. Please note that if you are staying with us in Marriott Executive apartment, we will automatically change your linen every 3rd night.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:
Fitness Center: We have increased the frequency of cleaning and disinfection during the new operating hours from 7:00 am - 9:00 pm and occupancy limits in our gym in compliance with local and state mandates.
Spa: Our treatment rooms has been clean and sanitized prior to your arrival, as well as occupancy limit in our spa during the new operating hours from 12:00 pm - 8:00 pm.
Kids Club: The service is currently not available.

Guests must wear masks when entering and leaving the restaurants.
Hand sanitizers are available in different locations of the restaurants.
Seating is arranged according to social distancing guidelines.
Encourage guests to use touchless technologies such as QR code menu or QR code payment.
Our restaurant team wears gloves and masks at all times.

Operating Hours:
• 57th Street restaurant (All Day Dining): 6:00 am - 11:00 pm
• Lobby Lounge: 11:00 am - 11:00 pm
• The District Grill Room & Bar: Wednesday to Sunday, 6:00 pm - 11:00 pm (bar opens at 5:00 pm)
• Octave Rooftop Lounge & Bar: 5:00 pm - midnight
• Room Service: 6:00 am - 10:30 pm
• CCCo: Closed until further notice.
• Azure Pool Lounge & Bar: Closed until further notice.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
  
• Mobile Dining. Order your private, in-room dining through the app.
  
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: At 57th Street restaurant with selective menu that serves as a-la-carte buffet style from 6:00 am – 10.30 am
• Welcome Gift: Available as per membership tier
• Late Check-Out: Available upon request as per membership tier
• Mobile Check-In/Check-Out: Available for all members
• Mobile Guest Requests: Available for all members