NAVIGATE YOUR STAY

Signage throughout our hotels to remind guests to maintain social distancing of 2 meters, and hand sanitizers dispensers available throughout the hotel. The use of facemask is mandatory for all guests and hosts and facemasks are available on request. Associates serving food and beverage are also required to wear gloves for added reassurance.

Maintaining safe social distances is one of the most important measures we can all take to reduce unnecessary contact. Marriott Bonvoy members can use the Marriott Bonvoy App (also available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In: Submit your arrival time for an expedited arrival experience
• Check-Out: Skip the Front Desk and receive your final bill via e-mail
• Mobile Guest Requests/Chat: Connect with us via the app to request items you would like delivered to your guest room

If you are not a Marriott Bonvoy member yet, enroll now: www.joinmarriottbonvoy.com

In keeping with Marriott's Commitment to Clean, we have implemented several health and safety measures throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and sanitization, particularly in high touch-point areas including restrooms, elevators, lobby, Quan spa, R Fit fitness center, restaurants and bars. Hand sanitizing stations are in all areas.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face masks, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.
• Social Distancing Practices: You will see signage throughout the hotel promoting physical distancing and encouraging guests to stand at least 2 meters apart.
• Guest Rooms: Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services daily while you are away from the room. Guestroom amenities include, Dettol multi-use wipe and air purifier is available upon request. If you would like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
• Temperature Screening: We will be temperature screening hosts and vendors at entry points. For guests we will be temperature screening where required by law.
• Check-in: Guest can be completed in advance by downloading the Marriott Bonvoy App to reduce contact at reception on arrival. The App is also useful for online chat at your convenience.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Swimming Pool: Open, reduced capacity. Time limit may be in place at peak times to enable enhanced cleaning protocols.
• Exercise Room: Open, reduced capacity. Time limit may be in place at peak times to enable enhanced cleaning protocols.
• Spa Facilities: Open, reduced capacity. Time limit may be in place at peak times to enable enhanced cleaning protocols.
• Wellness Treatments and Therapies: Open, advance booking required. In our dedicated spa suite to in-house hotel guests.

Operating hours and guest capacity in each Food and Beverage venues are subject to changes complying with local regulations. Please refer to our hotel website at www.renaissancebangkok.com for the latest updates. For dining reservation, please call +662 125.5000 or email rhibangkokratchaprasongnavigator@marriott.com
• Club Lounge: Open daily, reduced capacity. Breakfast 6:30-10:30 AM, Afternoon Tea 2:30-5:30 PM, Happy Hour 5:00-8:00 PM
• La Tavola: Open Tuesday to Sunday, Lunch 11:30 AM-2:30 PM (last order 2:00 PM); Dinner 6:00-10:30 PM (last order 10:00 PM)
• Flavors: Open Friday to Sunday, reduced capacity. Lunch 12:00-3:00 PM; Dinner 6:00-10:00 PM (Friday buffet dinner, Weekend lunch and dinner buffet): Sunday Brunch 12:00-3:00 PM
• Fei Ya: Open daily, Lunch 11:30 AM - 2:30 PM (last order 2:00 PM); Dinner 6:00-10:30 PM (last order 10:30 PM)
• R bar: Open daily, All day dining menu 7:00 AM - 10:30 PM; Afternoon Tea 2:00-5:00 PM
• H20: Reopening November 2020, check hotel Facebook for updates

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.


• Mobile Key. Forgo the front desk altogether and go straight to your guest room


• Mobile Dining. Order your private, in-room dining through the app.


• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Available
• Lounge Access: Available
• Welcome Gift: Welcome amenity
• Late Check-Out: Late check-out is subject to availability
• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed
• Mobile Key: Available
• Mobile Dining: Order your private, in-room dining through the app
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room

Renaissance Bangkok Ratchaprasong Hotel has been awarded Clean Together by Department of Health, Ministry of Public Health and the Safety & Health Administration (SHA) certificate by the Tourism Authority of Thailand (TAT) and this certificate recognizes hotels that comply with highest standards of hygiene, cleanliness and social distancing guideline.

R.E.N. Meetings at Renaissance are designed to be exceptional. From an intimate gathering to a large conference, incentives, exhibitions, weddings and special events, our flexible, state-of-the-art venues allow you to design the right setting for your perfect event. With an enchanting Royal Maneeya Ballroom, tailored catering, personalized packages, and an expert team of meeting planners, our dedicated event team can help you create your meeting experience with inspired styling of each space and turnkey social breaks to inspire and motivate networking among your guests.
• Over 640 square meters of space / total event space: 20,000 sq. ft.
• Largest capacity: 800 persons
• Number of event rooms: 15
• Cutting-edge lighting and sound systems
• 6-meter high ballroom
• 70 High Definition LED Screen (14 x 5 meters modular LED panels)
• Social Distancing Setup with maximum capacities for each hotel venue