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  • WHAT TO EXPECT

Welcome to Bangkok Marriott Hotel The Surawongse

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

At Bangkok Marriott Hotel The Surawongse, the strict safety and hygiene procedures are provided to our guests from the arrival throughout their stays. The social distancing signages are provided in various public areas across the hotel to ask our guests to strictly follow the practice. The safety and hygiene measures include temperature check-points, partitions installed at front desks, contactless payment option, capacities limit in the meeting rooms and restaurants, as well as more frequent and deeper cleaning and disinfection processes in all guest rooms and high-touch points.

Mobile check-in and check-out, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

The safety and hygiene measures are subject to change with updated government guidance.

In accordance with Marriott's Commitment to Clean, Bangkok Marriott Hotel The Surawongse is taking extra measures to keep our safety and hygiene standard in all guest rooms and suites to the highest. These include;

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, with extra attention given to high-touch surfaces such as door handles and knobs, and elevator buttons as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while the guest is away from the room.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

  • Fitness Center: Open 24-hour
  • Spa: Open 10:00 hrs. - 21:00 hrs., advance reservation required
  • Swimming Pool: Open 06:00 hrs. - 21:00 hrs.
  • M Club: Open 24-hour
  • Meeting and Event venues: Open
  • Kid's Room: Open 09:00 hrs. - 18:00 hrs.
  • Shuttle: Available from 08:00 hrs. - 20:00 hrs.

LEARN MORE

  • The Lobby Lounge: Sunday - Thursday from 07:00 hrs. - 20:00 hrs. Friday - Saturday from 07:00 hrs. - 21:00 hrs.
  • Praya Kitchen: Daily from 06:00 hrs. - 10:30 hrs. for breakfast. 12:00 hrs. - 16:00 hrs. for lunch. 17:00 hrs. - 22:00 hrs. for dinner.
  • Yao Restaurant: Daily from 11:30 hrs. - 14:30 hrs. for lunch, and 18:00 hrs. - 22:00 hrs for dinner. Saturday - Sunday from 14:30 hrs. - 17:00 hrs. for Yum Cha / Afternoon tea.
  • Yao Rooftop Bar: Daily from 17:00 hrs. - 24:00 hrs
  • Pool Bar: Daily from 10:00 hrs. - 20:00 hrs
  • In-room Dining: Daily from 06:00 hrs. - 24:00 hrs.

LEARN MORE

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available
  • Lounge Access: Available
  • Welcome Gift: Available
  • Late Check-Out: Available
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Not currently offered
  • Mobile Dining: Not currently offered
  • Mobile Guest Requests: Available

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

Bangkok Marriott Hotel The Surawongse