Associates related measures:
All new hired associates are briefed on the new COVID-19 cleanliness procedures, that also work on people coming back from long vacations.
All associates had their training and briefed everyday on the new COVID-19 cleanliness procedures.
Hotel has designated a senior leader to follow up all of the procedures.
Social distancing between associates desks is applied.
Signage of social distancing are installed in front and inside of the elevators and in the associates entry gate.
Guest facing signage are existing everywhere.
High touch points are always sanitized as: elevators buttons.
Signage of social distancing are installed on the floor of each guest and associates interaction points.
At the front desk, we have implemented a plexi glass as a barrier between the guest and the associates
One time use pen is used at the front desk that the guest can either throw it away or use it through his/ her stay.
Sterilized Key cards are used.
Credit Cards wireless machines are used by the guest himself and sanitized after each use.
Linen entry of the rooms are properly handled.
In-room dining menus QR codes are provided in TVS
Restaurants and Bars:
In the Food and Beverage outlets we use QR codes
Disposable covers in the restaurants are available on the dining tables. (Upon request)
Social Distancing Signage of social distancing are installed on the floor.
COVID-19 cases rooms:
We have a dedicated floor in case of positive COVID-19 case.
We have different cleaning and sanitizing procedures for the rooms of COVID-19 cases.