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  • WHAT TO EXPECT

Welcome to Sheraton Denver West Hotel

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Signage throughout our hotel to remind guests to maintain social distancing, signage limiting elevator capacity, seating capacities reductions in our restaurants and meeting space in compliance with local and state mandates, and partitions used as needed for food and beverage service lines.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings per local authorities.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Many items which are more difficult to disinfect have been removed from guest rooms for enhanced safety.

Disinfectant Wipes: Available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open 5 AM - 10 PM daily. Reservations required at the front desk. Limited capacity, enhanced cleaning. Masks required at all times.

Indoor Pool: Open 8 AM - 10 PM daily. Reservations required at the front desk. Limited capacity, enhanced cleaning. Masks required when not in the pool.

Shuttle: Closed until further notice.

Club Lounge: Open, but without any food or beverage service. Masks are not required to be worn by guests but 6 feet of distance is still suggested.

Beau's Kitchen & Tavern is CLOSED until further notice and therefore, food will not be available. The hotel offers complimentary coffee in the morning until 10:00AM at the front desk as well as quick meal and snack options and select beer and wine options. There are many restaurants in close proximity to the hotel available for pick-up and delivery options.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed. 
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Platinum Elite and above will have the option to chose breakfast as a welcome amenity and receive a choice of entrée daily.
  • Lounge Access: Guests may enter and utilize the Club Lounge space, however there are no food and beverage offerings available at this time.
  • Welcome Gift: Platinum Elite and above will have the option to choose Welcome Points, in the absence of breakfast being available, with the restaurant currently being closed.
  • Late Check-Out: Gold Elite and above will have access to Late Check-Out as indicated by program rules.
  • Mobile Check-In/Check-Out: Mobile Check-In/Check-Out is available to all Marriott Bonvoy Members.
  • Mobile Key: Mobile Key is available to all Marriott Bonvoy Members. Qualifying members will be eligible to Skip the Desk and go straight to their guest room.
  • Mobile Dining: Mobile Dining is not available.
  • Mobile Guest Requests: Mobile Guest Requests are available to all Marriott Bonvoy Members.

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

Sheraton Denver West Hotel