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  • WHAT TO EXPECT

Welcome to The Westin Resort Guam

Thank you for selecting The Westin Resort Guam for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Tumon has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

- Signage throughout our hotel to remind guests to maintain social distancing with revised seating capacities in our restaurants and fitness areas in accordance with local government guidance.

- Temperature scan upon entry for all associates.

- The use of facemask is optional for all guests and associates.

- Hand sanitizer stations are available in high-traffic areas.

- Social gatherings limited to current government guidance.

- Mobile check-in via the Marriott Bonvoy™ mobile app.

- Valet service is currently unavailable.

All of the precautions are subject to change with updated government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings at all times.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

Decorative Pillows - Have been removed from all guest rooms.

Coffee machines & Kettles - Sanitized for your safety. Contactless coffee delivery available upon request.

Disinfectant wipes provided in rooms, face masks available on request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide daily housekeeping cleaning services while you are away from the room. Let us know if you prefer not to have our team enter you room during your stay.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

Fitness Center: 24-hour access with guest key. Masks and social distancing encouraged.

Spa: Open with limited hours.  

Pool: Open

Room Service: Available with limited hours and menu. Online ordering and contactless delivery available.

Business Center: Open 

Club Lounge: Open

Brick Live: Open

Starlight Beachside Restaurant: Closed until further notice.

The Mix: Open

Taste Restaurant: Open

Issin Japanese Restaurant: Open

Prego Restaurant: Closed until further notice.

Room Service: Available with limited hours and menu. Online ordering and contactless delivery available.

Our restaurant team abides by state and local guidelines, including the use of masks and gloves.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Available at Starlight Beachside Restaurant.
• Lounge Access: Available, as per standard.
• Welcome Gift: Available, as per standard.
• Late Check-Out: Available, as per standard.
• Mobile Check-In/Check-Out: Available, as per standard.
• Mobile Key: Available
• Mobile Dining: Available
• Mobile Guest Requests: Available, as per standard.

 

Need Help?

Contact The Westin Resort Guam for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 671-647-1020
105 Gun Beach Road, Tumon, Guam, 96913