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The Westin Oaks Houston at the Galleria

  • WHAT TO EXPECT

Welcome to The Westin Oaks Houston at the Galleria

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates and partitions installed at front desks & food and beverage outlets.

Guests may inquire at our Front Desk about food and beverage options with lobby pick up from local restaurants.
Mobile check-in and service requests, delivered right to your door via the Marriott Bonvoy™ mobile app.

Valet Parking service is currently available 24/7.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and fitness room as well as provided more hand sanitizing stations in all public spaces & outlets.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings while in public spaces.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols in fitness room and public spaces.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide housekeeping automatically every day. If you do not wish to receive daily housekeeping refresh service, please let us our guest services team know. 

We have fully opened all outlets and amenities to service our guests while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Westin Workout Room: Opened 24 hours. We have increased sanitation of equipment throughout the day and conduct nightly deep cleaning of Westin Work using hospital grade disinfecting sprayers. Antibacterial wipes are available for personal guest use as well as disposable gloves and earplugs.
  • Outdoor Swimming Pool: Open 6am - 10pm, towels provided.
  • Galleria Mall: Featuring over 400 stores, food court and numerous dining options, all attached to the hotel.
    • Restaurants include Joey's Uptown, Del Frisco's, Oceanaire, Musaafer, Fig & Olive, Blanco Taco
    • Please visit The Galleria Mall website for hours of operation. 

White Oak Kitchen + Drinks: Modified seating to promote social distancing, increased sanitization of tables and chairs after guest use.

  • Monday - Thursday 6:30AM - 7PM
  • Friday 6:30AM - 8:30PM
  • Saturday 8AM - 8:30PM
  • Sunday 8AM - 5PM

Street Level Bar: Monday - Saturday 4PM - 10PM.

  • Street Level Bar will be closed beginning December 19 - December 26.
  • Extended Hours on December 30, 31 and January 1: 4pm - 12am

To Go Dining: Order from White Oak Kitchen + Drinks menu for pick up or delivery to your guest room ($5 delivery fee applies). You can also order from your mobile phone using Marriott Bonvoy app.

  • Monday - Thursday 7AM - 7PM
  • Friday 7AM - 8:30PM
  • Saturday 8AM - 8:30PM
  • Sunday 8AM - 5PM

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: White Oak Kitchen + Drinks 7 days a week
  • Lounge Access: Not Applicable
  • Welcome Gift: Available
  • Late Check-Out: Based on availability
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Not available
  • Mobile Dining: Available
  • Mobile Guest Requests: Available

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

The Westin Oaks Houston at the Galleria