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  • WHAT TO EXPECT

Welcome to SpringHill Suites Jackson Hole

Thank you for selecting SpringHill Suites Jackson Hole for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PLAN YOUR DAY

Get the most out of your stay by exploring all Jackson has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage in public spaces will remind our guests to maintain social distancing. We have added partitions at check-in to provide an extra level of precaution for our guests and our associates.

Starting with our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents. In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants.

All paper has been removed from the guest rooms to minimize high touch point items. All glassware has been replaced with wrapped paper cups.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Hand sanitizing stations are being installed at hotel entrances, at our front desks, our elevator banks, and meeting spaces. Our employees, and their own health, safety, and knowledge, are essential. Here are some ways we are supporting them:

  • Proper and frequent hand washing is vital to help combat the spread of viruses. In our daily meetings, our teams are reminded that cleanliness starts with this simple act. It is important for their health and that of our guests.
  • Personal Protective Equipment (PPE): All employees will be provided with PPE and receive training on the proper use of the equipment.
  • Symptom & Temperature Testing: Employees will be checked for symptoms and temperature taken prior to each of their shifts.

 

Need Help?

Contact SpringHill Suites Jackson Hole for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 307-201-5320
150 West Simpson Avenue, Jackson, Wyoming, USA, 83001