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  • WHAT TO EXPECT

Welcome to Aloft Kathmandu Thamel

Thank you for selecting Aloft Kathmandu Thamel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Kathmandu has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

The wellbeing of our guests and associates is of paramount importance. We are taking additional steps to ensure the safety of our guests.

At Aloft Kathmandu Thamel, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. At property level, we have placed signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: In guest rooms, we have added detailed cleaning practices, requiring all surfaces to be thoroughly cleaned with hospital-grade disinfectants. All in room amenities are replaced on every new arrival.
  • "Hygiene in- charge" on every shift to ensure proper sanitization and documentation of all touch points.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open for in-house guest and closed for visitors and club members, face masks required at all times.
  • Spa: Closed, until further notice.
  • Shuttle: Operation adhering all the safety measures.
  • Lounges: Open, face mask required for entry.
  • Restaurant: Open, face mask required for entry.
  • Pool: Closed, until further notice.
  • Nook Restaurant: 7:00 am to 10:00 pm.
  • W XYZ: 11:00 am till 10:00 pm.
  • Marriott on wheels: 8:00 am till 7:00 pm (Delivered for your safety).
  • Hygiene: Complete caution with regards to hygiene levels are maintained.
  • Packed with care: All orders are freshly cooked, safely packed and delivered at your doorstep.
  • Food contact surfaces like work tables, platforms are sanitized using chlorine solution after every process. Allowed to air dry.
  • Critical food contact materials - Chopping board, graters, storage containers etc are immersed in chlorine solution at every shift for at least 10 - 15mins and then air-dried.
  • All food handlers are extensively trained and audited daily for safe food practices. All kitchen processes are strictly undertaken with proper food safety gear (face mask, vinyl gloves, hand sanitizer, etc.).
  • All food packages are unboxed and sanitized from outside using chlorine and then maintained in the food storage inventory.
  • All perishables are cleaned using the ozonizer and vegetable washer at the receiving bay itself before they reach the kitchens for processing or storage.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed. 
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available
  • Welcome Gift: Available
  • Late Check-Out: Available- Subject to availability
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Available
  • Mobile Guest Requests: Available

Your and our associate's health & safety is our utmost priority. Thus, you can travel with confident.

As a part of Marriott International brand, we are redefining our cleaning standards. From the very moment you enter, during your time with us and till your check-out, we assure you practice of all necessary safety and hygiene protocols required to provide you with a seamless and comfortable stay.

We look forward to welcoming you back!

Sharing, here is what to expect during your stay at Aloft Kathmandu Thamel.

 

Need Help?

Contact Aloft Kathmandu Thamel for additional hotel concierge recommendations. We look forward to seeing you soon!

+977 1-5252000
Chhaya Devi Complex, Amrit Marg, Thamel, Kathmandu, Nepal, 44600