WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

• Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app.
• Room service operated on call and contactless collection basis.
• Face masks and disposable gloves provided on request.
• Hotel cleans and sanitizes public areas and publicly accessible facilities every two hours or more if necessary.
• Assistance with luggage is available.
• Executive Lounge is open 24 hours.
• Please note that wearing a face covering is at your personal discretion in the public areas of the hotel and we continue to respect personal choices with regards to social distancing and the wearing of face coverings.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
• Personal Protective Equipment (PPE): Staff members will wear PPE (face coverings, gloves, etc) based on personal discretion and on the activities they are performing and based on direction by the local authorities. 
• Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request. All in-room magazines and menus including room service and restaurants have been removed.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide daily housekeeping cleaning services while you are away from the room. If you'd like to opt out of receiving daily cleaning, simply let our team know and we will amend your service request.

Fitness Center: Our gym is open Monday - Sunday, 24 hours.

Executive Lounge: Operated from the 7th Floor Executive Lounge, daily 24 hours.
- Soft drinks, coffee and snacks: Available all day.
- Evening hot appetizers: 5:30pm - 7:30pm
- Desserts: 7:30pm - 9:30pm
- Beer and wine: 5:30pm - 9:30pm.

Manhattan Grill
Steakhouse - Savour juicy prime cuts of meat and flavorful side dishes at Manhattan Grill, our lively steakhouse restaurant. Enjoy all-day dining in East London before heading out to explore West India Quay.

In-Room Dining - Brought to your door

G&Tea Lounge
Gather with friends or colleagues in West India Quay at G&Tea, our sophisticated gin bar. Sample the gins on offer, nibble on light fare or enjoy a signature Afternoon Tea in Canary Wharf.
Executive Lounge: Operated from the 7th Floor Executive Lounge, daily 24 hours.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. 

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed. 
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Available
• Welcome Gift: Available as per standard
• Late Check-Out: Yes
• Mobile Check-In/Check-Out: Yes
• Mobile Key: Yes, registration card signature required upon check in
• Mobile Dining: Yes
• Mobile Guest Requests: Yes