WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

• Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app.
• Assistance with luggage is available.
• Executive Lounge is open and breakfast is currently offered in Cast Iron Bar & Grill. 

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations. 

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide daily housekeeping cleaning services while you are away from the room. If you'd like to opt out of receiving daily cleaning, simply let our team know and we will amend your service request.

Our range of facilities include:

• Executive Lounge: breakfast is currently served in Cast Iron Bar & Grill.
• Fitness Center: guests enjoy complimentary access to over 7000sqft of fitness space.

Cast Iron: 
Cast Iron Bar & Grill is all about fresh ingredients and bold flavours, proudly working with local suppliers to serve high quality produce. Whether you're popping in for Brunch, Lunch or Dinner, discover bold British flavours in the heart of Kensington.

Kensington Brunch with Freixenet at Cast Iron Bar & Grill:
Cast Iron Bar & Grill at London Marriott Hotel Kensington introduces a signature a la carte weekend brunch menu in partnership with Freixenet, featuring light, seasonal favourites, perfect for a spring Saturday or Sunday bite in the city.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Available via in room dining and in Cast Iron Bar & Grill. 
• Lounge Access: Open, breakfast is currently served in Cast Iron Bar & Grill.
• Welcome Gift: Point option and hotel credit available for Elite membership. 
• Late Check-Out: Available for Elite membership. 
• Mobile Check-In/Check-Out: Available. 
• Mobile Key: Available. 
• Mobile Dining: Not Available. 
• Mobile Guest Requests: Available.