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  • WHAT TO EXPECT

Welcome to London Marriott Hotel Park Lane

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

In-order to foster social distancing and enhance contactless experiences we have implemented the following measures:

  • Credit Card or Debit Card Payment only.
  • Sanitizing stations throughout hotel.
  • We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival. This will allow us to provide a Mobile Key for your stay after registration to access your room.

All of the precautions are subject to change with updated government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including bathrooms and elevators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will continue to wear face coverings.
  • Disinfectant Wipes: We have placed disinfectant wipes in every room as well as having them available upon request.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: All room amenities and linen will be taken out of every room on departure and replaced. Literature including magazines and books have been removed from rooms.

In order to continue providing a safe environment for all of our guests, some modifications have been made to our services and facilities:

  • Gym: Open 24h
  • Swimming Pool and Steam Room: Open daily from 6am to 11pm
  • Treatment Room: Treatments are available throughout the day but need to be pre-booked with our team
  • Executive Lounge: Open daily from 7am to 11pm
  • Restaurant and Bar: Open daily from 7am to 11pm
  • Room Service: Available between 7am-10pm. External food orders will be delivered to guest rooms 24 hrs
  • Meeting Rooms: Located on exclusive floor of the hotel and available for private hire for meetings up to 70 people

All of the precautions are subject to change with updated government guidance.

In order to continue providing a safe environment for all of our guests, some modifications have been made to our services and facilities:

  • Lanes of London: Open daily from 7am to 11pm
  • Executive Lounge: Open daily from 7am to 9:30pm
  • Room Service: Available between 7am -11pm. External food orders will be delivered to guest rooms 24 hrs
  • Meeting and Events: Located on exclusive floor of the hotel and available for private hire for meetings up to 70 people

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available
  • Lounge Access: Available
  • Welcome Gift: Not currently available
  • Late Check-Out: Available
  • Mobile Dining: Not available through Mobile App. Pick-up service is available through Guest Services
  • Mobile Guest Requests: Available

Sustainability and being a force for good in our markets is embedded into our strategy at Marriott International because we understand that businesses have a large role to play in the global effort to protect the Earth. From ethical fishing practices to environmentally-friendly in-room amenities and a sustainable energy supply, at the London Marriott Hotel Park Lane, we are dedicated to doing our part in progressing towards our 2025 Serve 360 Goals. Below are a few examples of how we are achieving this:

  • Fish is purchased exclusively from MSC (Marine Stewardship Council) certified suppliers
  • Eco-friendly chemicals and cleaning solutions are used throughout the hotel
  • Implementing sustainable housekeeping efforts such as changing bed linens every 3 days and encouraging guests to reuse bath towels
  • Culinary menus are cleverly designed to eliminate waste with produce sourced locally
  • Oil from our fryers is recycled through Olleco, a national cooking oil collection service
  • A range of 100% sustainable dry amenities are available in every guest room
  • Housekeeping collateral, tissue paper and toilet rolls are recycled where possible
  • Lost property items are donated to the British Heart Foundation, in partnership with the Marriott Business Council

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

London Marriott Hotel Park Lane