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  • WHAT TO EXPECT

Welcome to Courtyard Shin-Osaka Station

Thank you for selecting Courtyard Shin-Osaka Station for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Osaka experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Osaka has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

Throughout our hotel we aim to make your experience as contactless as possible and encourage payment by credit card and QR code.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at the queing area by the front desks.

To help our geusts maintain proper physical distancing signage is present directing guests where to stand when queuing or in the elevator and advising of the capacity limits for hotel elevators and the fitness center.

Mobile check-in service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

Hand sanitiser stations are available in high-traffic areas.

The use of facemask is mandatory for all guests and employees.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning:
We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE):
Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. All vendors and employees entering the building receive temperature checks.

Room Amenities:
Disinfectant wipes provided in rooms.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: 
Open 24 hours
Please refrain from using the fitness center for a long period of time.

Executive Lounge: Open 6:30a.m. - 11:00p.m.

6:30a.m. - 11:00p.m.

<Day Long Snacks>Soft Drinks, coffee, tea and light snacks

6:30a.m. - 10.30a.m.

<Light Meal>Fruits / Yogurt / Soft Drinks

10:30a.m. - 4:00p.m.

<Tea Time>Pastries / Fruits / Soft Drinks

5:00p.m. - 7:30p.m.

<Evening Snacks>Appetizers

5:00p.m. - 9:30p.m.

<Drinks Time>Alcoholic Drinks

10:00p.m. - 11:00p.m.

<Night Snacks>Instant Noodles

In Room Massage:
Open 8:00p.m. - 11:00p.m.
We appreciate your continual cooperation in the use of alcohol-based disinfectants and wearing of mask.

Parking: 
Number of parking spaces: Total of 52cars, including flat area and mechanical parking.
*Due to limited number of spaces available, reservation in advance is highly recommend. 
 

【January 4, 2023 update】
Thank you very much for using Courtyard by Marriott Shin-Osaka Station. 
To prevent the COVID-19 spreading, our hotel will operate with limited access to facilities and Food & Beverage service. 
We appreciate your patience and understanding as we work through this challenging time.
We formally request your continual cooperation regarding the use of alcohol-based disinfectants and body temperature checks when you visit our premises.
We also encourage guests to register with the OSAKA COVID-19 tracing system.
Restaurants & bar received infection prevention certification gold stickers.
*We will operate in accordance with the COVID-19 measures of Osaka Prefecture.

■Dining & Bar LAVAROCK
*From January 5, dinner hours will be on Thursdays, Fridays and Saturdays.
[Breakfast] 6:00a.m. - 11:00a.m. *Breakfast buffet is until 10:00a.m.
[Lunch] 11:30a.m. - 3:00p.m. (Last Order 2:30p.m.)
[Dinner] Thursday, Friday and Saturday 5:00p.m. - 10:00p.m.
*Closed for dinner Sunday - Wednesday. 
*The last order for the course meal is 8:00p.m. 
*Last order for a la carte menu is 9:00p.m *Last order for drinks is 9:30p.m.
*Closed from 3:00p.m. to 5:00p.m.
■Teppanyaki IKKA-ICHIYO
[Lunch] 11:00a.m. - 3:00p.m. (2:00p.m. L.O.) *Reservation is required by 15:00 of the day before.
[Dinner] 5:00p.m. - 10:00p.m. (9:00p.m. L.O.)
■Bar19
Weekdays 5:00p.m. - 11:00p.m.
On Saturdays, Sundays, & National Holidays 2:00p.m. - 11:00p.m.
*Last order for food menu is 10:00 p.m *Last order for drinks is 10:30 p.m. 
■In Room Dining 
[Breakfast] 6:30a.m. - 11:00a.m.
*Lunch and Dinner are not available.

Takeaway Service: To order takeaway menu just call Service Center & Self pick up at Dining & Bar LAVAROCK.
[Breakfast] 8:30a.m. - 9:15a.m.
[Lunch] 11:30a.m. - 2:00p.m. *Weekdays only
*Dinner is not available.
Restaurants & bar received infection prevention certification gold stickers. Please refer to below rinks ↓↓↓
<Dining & Bar LAVAROCK>
<Teppanyaki IKKA-ICHIYO>
<Bar19>
※Please be aware that the above schedule may change without prior notice.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available in Dining & Bar LAVAROCK eat-in or pick-up breakfast box. Self-service buffet not available.
  • Lounge Access: Available
  • Welcome Gift: Available, as per standard.
  • Late Check-Out: Available, as per Standard.
  • Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival.
  • Mobile Dining: Not available through Mobile App. Pick-up and Delivery service is available through Services center.
  • Mobile Guest Requests: Available via Mobile Chat.

Our hotel offers meeting & event spaces that have in place precautions to reduce the risk of the spread of COVID-19.
These include:

  • We have adjusted our room and seating configurations to ensure all current government social distance guidelines can be maintained at all times.
  • Where required partations will be marked to help stop spread by airborn infections.
  • Increase circulation of outdoor air as much as possible,by opening windows and doors.
  • We formally request your continual cooperation in the use of alcohol-based disinfectants and the wearing of masks.
  • Physical distancing should be maintained at all times.

We recommend the download of the track and tracing application to ensure we are all alerted should anyone pose a risk of spreading Covid-19. Any one who is not of good health or with fever should be asked to refrain from attending.

 

Need Help?

Contact Courtyard Shin-Osaka Station for additional hotel concierge recommendations. We look forward to seeing you soon!

+81 6-6350-5701
1-2-70 Miyahara, Yodogawa-ku, Osaka, Japan, 5320003