WHAT TO EXPECT

The St. Anthony Hotel features signage throughout the hotel to remind guests to maintain social distancing, room and elevator occupancy limits, meeting room occupancy seating capacities have been communicated and reductions in our restaurants in compliance with local and state mandates.

• Partitions have been installed at front desks and food and beverage service lines, banquet events and bars.
• Mobile check-in requests available.
• Room service orders delivered to your door without room entry.
• Valet service, Pool access and bar, and al fresco dining is available while adhering to all local and state restrictions.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided hand sanitizing stations in all public areas and meeting spaces.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in public areas. All staff and vendors are screened and temperature checked upon entry daily.
• Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
• Guests can request contactless coffee delivery from room service.
• Daily housekeeping services and turn down are available by request only.
• Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected between each guest.  We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time. 

• Fitness Center: Closed temporarily.
• Gallery On the Park Restaurant: Open for Breakfast Only
• The St. Anthony Club Bar: Closed temporarily
• Rebelle Restaurant: Open for happy hour and dinner daily
• Haunt Bar: Closed temporarily
• Pool and Cabana Bar: Open daily. Social distancing required
• Open Air Sky Terrace: Open for viewing daily.

• Gallery On the Park Restaurant: Open for Breakfast Only
• The St. Anthony Club Bar: Closed temporarily
• Rebelle Restaurant: Open for happy hour and dinner daily
• Haunt Bar: Closed temporarily
• Pool and Cabana Bar: Open daily. Social distancing required
• All meeting and event venues open and available by reservation: Social distancing protocols apply.
• In Room Dining: Available daily. Deliver options available.
• All food preparations and delivery methods follow all protocols and mandates required.
• Certified by Board of Heath to follow all COVID 19 requirements.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Available and offered for Gallery On the Park Restaurant Dining and for Room Service.
• Welcome Gift: Offered upon check in or check out based on guests request.
• Late Check-Out: Offered based on guests request.
• Mobile Check-In/Check-Out: Available and offered based on guest request.
• Mobile Guest Requests: Available upon check in or check out based on request.

• All employees and vendors are screened prior to entering the building for any sign or symptom of possible COVID-19; this includes measured body temperatures greater than 100.4 degrees Fahrenheit.
• All employees receive training on COVID-19 safety and sanitation protocols with more comprehensive training for employees with frequent guest contact including Housekeeping, Food and Beverage, Guest Services, and Security.
• Health and hygiene signage reminders are placed throughout the hotel. Additional signage is posted in all public areas with instructions on social distancing, spacing requirements, and payment options. Signage in all public area restrooms promotes proper hand washing techniques. Signage is also placed in the back of house promoting use of gloves, proper hand washing and sneezing techniques, and to remind staff to avoid touching their faces.
• Public elevator protocols are observed (4 person limit unless members of the same party).
• All staff are required to wear face masks (and gloves where appropriate). All guests ages 10 and older are required to wear face masks when in the public areas of the hotel.
• Group and special event space allocations are assessed individually to respect social distancing guidelines and to provide more room to gather in safer numbers.
• Enhanced Merv13 hospital grade air filters installed throughout the hotel including all guestrooms, event and public spaces, restaurants and bars.
• All disinfectant products used in the hotel are EPA approved and used in routine cleaning of all guestrooms, public spaces, fitness center, pool deck, and meeting rooms.
• Electrostatic Sprayers with hospital grade disinfectants will be used in the cleaning of all guestrooms, restaurants, meeting rooms, and public spaces.
• The disinfecting of high contact areas such as railings, door knobs, tables, elevator buttons, water fountains, ice and vending machines, and public restrooms continues hourly and 24 hours per day with increased frequency during periods of high event traffic. Pens at the Front Desk and key cards are disinfected routinely.
• All decorative bedspreads or comforters have been removed from all guestrooms. Limited guestroom access by staff.
• Gloves are worn when cleaning television remote controls, toilet flush handles, door handles, water faucet handles, and flooring.
• Hand sanitizer units are placed at all entrances and high contact areas and wipes placed in guestrooms.
• Catering and dining options are curated with flexible choices and limited to no contact menus and serving options.

The St. Anthony Hotel — 300 East Travis Street — San Antonio, TX 78205