WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
• Room Amenities: Minibars item are currently not available, but guests can request contactless beverage/snack delivery. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the facilities and services at our property available to you while complying with local regulations. Based on the latest instructions received by the Malaysian authorities, guests and visitors are required to produce their MySejahtera app upon entering the hotel main entrance. Those that display ‘Low Risk' on their MySejahtera status are allowed to enter the hotel premise.

• Swimming Pool: Open from 7:00am to 7:00pm 
• Sheraton Fitness: Opens 24 hours, guest are able to access using their keycards

In-Room Dining
Open 24 hours daily

Feast, All Day Dining (Level 3)
Open daily

• Breakfast (Monday to Friday): 6:30am to 10:30am
• Breakfast (Saturday and Sunday): 6:30am to 11:00am
• High Tea (Saturday and Sunday): 12:30pm to 4:00pm
• Dinner (Friday, Saturday and Sunday): 6:30pm to 10:30pm
• Lunch and dinner will be served at Link @Sheraton Cafe on a' la carte basis outside of the above hours.

Link @Sheraton Café (Level 3)
Open daily from 10:00am to 10:00pm (last order at 9:30pm)

Miyabi, Japanese Restaurant (Level 3A)
Monday to Saturday (Closed on Sunday)
Lunch: 12:00noon to 2:30pm
Dinner: 6:30pm to 10:30pm (last order at 9:30pm)

Sala Bar (Level 33)
Open Monday to Saturday (Closed on Sunday)
12:00pm to 12:00am (last order at 11.30pm)

Chime, Cigar Lounge (Level 3A)
Open Sunday to Friday (Closed on Saturday)
12:00pm to 12:00am (last order at 11.30pm)

Yue, Chinese Restaurant (Level 3A)
Open Tuesday to Sunday (Closed on Monday)
Lunch: 12:00noon to 2:30pm
Dinner: 6:30pm to 10:30pm (last order at 10:00pm)

Takeaway & delivery available at www.sheratonpjstore.com

Sheraton Club 
Open daily from 1.00PM to 9.00PM

• Complimentary all-day refreshments available including non-alcoholic beverages.
• Complimentary meeting room usage (2-hours per stay, subject to availability).
• Evening Cocktails for Marriott Bonvoy Platinum, Titanium and Ambassador Elite Members and Sheraton Club guests is served from 6.00pm to 8.00pm daily.
• Children below 12 years old are welcomed to enjoy evening cocktails, accompanied and supervised by an adult from 6.00pm to 7.00pm.
• Dress code: Smart Casual (bathrobes, swimwear, gym/active wear and bedroom slippers are not permitted).

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Breakfast is available in Feast Restaurant from 6.30am daily.
• Sheraton Club: Evening Cocktails for Platinum, Titanium, Ambassador Elite Members and Sheraton Club guests is available at the Sheraton Club Lounge on Level 31 from 6.00pm to 8.00pm daily. 
• Welcome Gift: 1000 points for Platinum, Titanium & Ambassador Elite members.
• Late Check-Out: Subject to availability: Silver Elite Members: 1.00PM | Gold Elite Members : 2.00PM | Platinum, Titanium and Ambassador Elite Members: 4.00PM.
• Mobile Check-In / Check-Out: Available to all membership tiers via the Marriott Bonvoy App.
• Mobile Key: Currently unavailable.
• Mobile Dining: Currently unavailable.
• Mobile Guest Requests: Available to all membership tiers via the Marriott Bonvoy App.

With the constant developments in travel guidelines, please obtain information from your government and airline for the latest travel advice.