905907B0-D49C-4AB3-84DF-45721F8319A6 2ECDE0B4-4DAE-4714-A81E-E3C62D87710E 9809C75E-EEAE-4191-B17C-6E9E072D6D91 4BA2D2EE-5930-4076-B1E5-BF4F82D4150C 0877DBE9-B5A4-4A7A-8E4D-86863B6C721A 0005CE21-D3F9-4DE7-8885-2BFFEE11E012 Skip to main content

Sheraton Grand Tbilisi Metechi Palace

  • WHAT TO EXPECT

Welcome to Sheraton Grand Tbilisi Metechi Palace

Thank you for selecting Sheraton Grand Tbilisi Metechi Palace for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Tbilisi has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

  • While social distancing is not mandated by regulations, we encourage guests and associates to be mindful and keep their distance when in line for food or beverage or in big gatherings
  • Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings. These are readily available in all public areas of the hotel.
  • Room Amenities: Disinfectant wipes are available upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide housekeeping automatically every day. If you do not wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, our standard process is to change your bed linen every 3rd night. Should you wish us to do it more often, please connect with our Guest Service Center.

We are committed to making the amenities and services at our property available to you while complying with local regulations.

  • Fitness Center: Open, please wipe the equipment before and after use.
  • Meeting Venues: We will be happy to control restrictions to capacity if required by organizers and provide facial masks and additional hand sanitizing stations
  • Spa: Open with increased frequency of cleaning and disinfection. Spa towels are available at the spa reception. Please dispose of the used towels in the towel bins provided.

In addition to social-distancing seating, all of our bars and restaurants are providing QR code-based digital menus to be seen on your own devices.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Provided a-la-carte only.
  • Mobile Check-In/Check-Out: Available via Marriott Bonvoy App.
  • Mobile Key: Available via Marriott Bonvoy App.
  • Mobile Guest Requests: Available via Marriott Bonvoy App.

 

Need Help?

Contact Sheraton Grand Tbilisi Metechi Palace for additional hotel concierge recommendations. We look forward to seeing you soon!

+995 322-772020
20 Telavi Street, Tbilisi, Georgia 0103