WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

• Face masks are required to be worn by all associates in the workplace. This includes properly covering the nose and mouth.
• Face masks are required for guests while in the public spaces of our properties.
• Professional hand sanitizer stations at a minimum of at hotel entrances and at the elevator lobbies.
• Floor markers the front desk to help maintain the recommended safe distance. Signs are posted at the entrance asking all patrons to maintain proper distancing and not to gather in groups of more than four people.
• All guest service associates will be required to wear appropriate personal protective equipment (PPE) which include disposable gloves and face masks, in addition to practicing frequent hand washing and the use of hand sanitizer after each guest interaction.
• Guest room keys will be sanitized after each use. Guests can deposit keys in a drop box located in the lobby. These will then be removed, sanitized and stored in a separate container at the front desk for the next use.
• All lobby counters, including the front desk, will be cleaned frequently throughout the day with disinfectants approved to combat COVID-19.
• Hand sanitizer is available at each desk position.
• The number of seats at communal tables will be reduced and staggered so no two seats face across each other. Other lobby seating will be reduced or spread out for proper distancing.
• Signs will be added in lobby and common areas to encourage visitors to practice safe distancing.
• At elevators, signs will be posted to limit capacity depending on the elevator size.
• High-touch surfaces such as doorknobs and elevator panels will be wiped down frequently using disinfectant chemicals approved to combat COVID-19.
• Public restrooms will be outfitted with touch-less flush devices, faucets and soap dispensers. In addition, these restrooms will also be equipped with foot operated handles to open doors from the inside reducing the need to sanitize hands again.
• All public restrooms will be thoroughly cleaned and disinfected with increased frequency using disinfectant chemicals approved to combat COVID-19.
• Our room attendants and other cleaning associates will be required to wear proper personal protective equipment (PPE) which include disposable gloves, face masks and face shields to minimize risk.
• We use EPA approved disinfectant chemicals approved to combat COVID-19.
• Used guest room linens will be removed from guest rooms and transported to laundry in separate laundry bags. Clean linens will be stored on designated sanitized and covered shelves. All hard surfaces in touch with dirty.
• Linen will be disinfected using a product approved to combat COVID-19.
• Thorough cleaning of surfaces will include using disinfectant chemicals approved to combat COVID-19 on all touch-point surfaces.
• To minimize risk, certain items will be removed from the guest room: Pens and Notepads, Alarm Clocks, Coffeemakers.
• All food and beverage associates will be required to wear proper personal protective equipment (PPE) including disposable gloves and face masks at all times to minimize risk.
• Hand sanitizer stations will be located at several points within each outlet for guest and associate use.
• At outlets with guest seating, diners will only be seated after a table and chairs have been treated and been cleaned using disinfectant chemicals approved to combat COVID-19.
• All menus will be single use and disposable.
• Condiments will be single serve containers, straws individually wrapped, and single use individually wrapped cutlery.
• All "Grab and Go" items will be individually wrapped or placed in disposable containers with a seal placed on the lid.
• Associates who do not feel well, or are exhibiting the symptoms of COVID-19, will be instructed to stay home and follow local health protocols for seeking medical attention.
• For the protection of all guests and other associates, associates will be required to have their temperature monitored via a forehead scanner.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
• Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities

• In-room coffee makers are not currently available, but guests can request contactless coffee delivery
• Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Trattoria 5520 Restaurant will be open for breakfast and lunch Monday to Friday. Breakfast Saturday Sunday. Grab and go meals are available in the market. Swimming Pool open through Labor Day.

Trattoria 5520 open for breakfast daily. Open for lunch Monday to Friday. Grab and go meals available in the market 24 hours per day.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.