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  • WHAT TO EXPECT

Welcome to Sheraton Montreal Airport Hotel

Thank you for selecting Sheraton Montreal Airport Hotel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Montreal has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

The following measures have been taken to ensure a safe and healthy experience:

  • Signage is posted throughout our hotel to remind guests to maintain social distancing
  • Partitions have been installed at Front Desks lines
  • Mobile check-in and, service requests, delivered right to your door via the Marriott Bonvoy™ mobile app.
  • Mobile Key now available
  • Personal Protective Equipment is available upon request

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, lobby and staircases as well as provide more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. PPE kit available to guests for purchase at the Front Desk (includes: mask, hand sanitizer, gloves, antiseptic spay 50ml, disinfecting wipes).

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

COMMITMENT TO CLEAN

We are committed to making the amenities and services at our property available to you while:

  • Restaurant Open daily for Breakfast & Dinner
    • Breakfast
      • Mon-Fri 6:00am to 10:30am
      • Sat-Sun 6:30am to 11:00am
    • Dinner
      • Daily 5:00pm to 11:00pm
  • Room Service: Not Available
  • Sauna: Not Available
  • Shuttle: Available 24/7 - Pick up at the Arrival level at YUL airport door #8. Every 15min past the hour and 15min before the hour (i.e 9:15 & 9:45)
  • Dry cleaning: Available upon request (notify 24h in advance if required)
  • Club Lounge: No Available
  • Crew Lounge: Not Available
  • Fitness Center: Under Renovations
  • Housekeeping Services: Available upon request
  • Business Center: Available

COMMITMENT TO CLEAN

Grab & Go option is available for purchase to all guests at the Front Desk 24 hours a day. Select from a variety of food and beverage items that are individually packaged.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Complimentary breakfast item with a non-alcoholic beverage from the Grab & Go is offered to all Platinum, Titanium and Ambassador Elite members.
  • Lounge Access: Not Available
  • Welcome Gift: Bonus Points being offered
  • Late Check-Out: Upon Request
  • Mobile Check-In/Check-Out: Encouraged. Upon arrival to the hotel keys can be picked up at the front desk. At check out, keys can be dropped in the Express Check-out drop box located near the front desk.
  • Mobile Key: Available
  • Mobile Dining: Not Available
  • Mobile Guest Requests: Encouraged. Items will be brought to your room and placed in front of your door.

 

Need Help?

Contact Sheraton Montreal Airport Hotel for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 514-631-2411
555 Boulevard Mcmillan, Montreal, Quebec, Canada, H9P 1B7