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  • WHAT TO EXPECT

Welcome to Toronto Marriott City Centre Hotel

Thank you for selecting Toronto Marriott City Centre Hotel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Toronto has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

At the Toronto Marriott City Centre, a high standard of cleanliness is in our DNA. With Marriott's Commitment to Clean, we've redefined our cleaning and safety standards to welcome you back for a safe and healthy stay.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

ENHANCED PUBLIC SPACE CLEANING
We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and lobbies.

HAND HYGIENE
Hand sanitization stations throughout the hotel including at entrances, front desks, elevator banks, fitness centre and meeting spaces.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open.  
  • Indoor Pool: Open.
  • Starbucks: Open Mon-Fri :7am - 6pm and Sat - Sun: 7:30am - 10:30am
  • Sportsnet Grill: Open daily. For latest updates and hours, please visit www.sportsnetgrill.ca
  • Room service: Available through the Sportsnet Grill from 7am-10pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Bonvoy Platinum Elite, Titanium Elite and Ambassador Elite receive a complimentary breakfast.
  • Lounge Access: The Concierge Lounge is open. For the health and safety of our guests, no food service is provided.
  • Welcome Gift: Upon arrival the following Bonvoy Elite Tiers can choose between 500 points or welcome gift of $10 Starbucks gift card: Platinum Elite, Titanium Elite and Ambassador Elite
  • Late Check-Out: Sliver Elite: Based on availability. Gold Elite: Get a check out time as late as 2pm (based on availability). Platinum Elite,/Titanium Elite/Ambassador Elite : Guaranteed 4pm late checkout.
  • Mobile Check-In/Check-Out: Available for all Bonvoy Elite Members through the Bonvoy app.
  • Mobile Key: Available for all Bonvoy Elite Members through the Bonvoy app.
  • Mobile Dining: Not available at this time.
  • Mobile Guest Requests: Available for all Bonvoy Elite Members.

COMMITMENT TO CLEAN

  • Enhanced cleaning schedule with focus on high contact surfaces in meeting space, public areas & guest rooms
  • Additional hand sanitizers throughout the event space, foyer areas and entrances
  • All shared equipment and meeting amenities to be sanitized before and after each use

 

Need Help?

Contact Toronto Marriott City Centre Hotel for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 416-341-7100
One Blue Jays Way, Toronto, Ontario, Canada, M5V 1J4