Sheraton Kampala Hotel

Ternan Avenue, P. O. Box 7041, Kampala Uganda
+256 31 2322499

Sheraton Kampala Hotel

Ternan Avenue, P. O. Box 7041

Kampala, Uganda

Phone:+256 31 2322499

Fax:+256 41 4344600

Toll-free:+256 31 2322337 ext= 2337

Sales:+256 31 2322463 ext= 2463

Sales fax:+256 41 4344600

Services & Amenities

Airline reservation desk

All public areas non-smoking

Bar-B-Q and/or picnic area

Barber/Beauty shop

Car Rental

Concierge Lounge Hours



Coffee/tea in-room


Buffet breakfast, fee from: 20 USD

Concierge desk

Continental breakfast, fee from: 20 USD

Foreign exchange

Full American breakfast, fee from: 20 USD

Grab-n-Go breakfast, fee from: 20 USD

Hot breakfast, fee from: 20 USD

Housekeeping service daily

Laundry on-site

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Shoeshine stand

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed: 45.00 USD Per Room Daily
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee
  • Movies/videos, pay-per-view
  • Plug In Panel

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Two-line phone

Kitchen Amenities

  • Microwave oven
  • Table and chairs
Visit the Guest Rooms page for more information


Dining Services

Bar-B-Q and/or picnic area

Local restaurant dinner delivery

Room service, 24-hour

Room service

Sundry/Convenience store


Buffet breakfast, fee from 20.00 USD

Continental breakfast, fee from 20.00 USD

Full American breakfast, fee from 20.00 USD


Victoria Breakfast Room

Located on first floor next to the elevators, our Victoria Breakfast room features an American breakfast buffet and a panoramic view overlooking the gardens.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +256 312 322474; ext= 2474


Paradise Grill Restaurant

Located by the breezy botanical gardens, this fun eatery offers mouth-watering themed lunches and dinners from across the globe everyday of the week.

Open for lunch and dinner Phone: +256 312 2322495; ext= 2495



Located in the hotel lobby, Temptations has a wide selection of freshly-baked mouth-watering Pastries, with over 20 different types of cakes to choose from.

Open for breakfast and lunch Phone: +256 312 322540; ext= 2540


Seven Seas Restaurant

A one of a kind specialty restaurant in the heart of Kampala that caters to your seafood, pasta and steak cravings.

Open for lunch and dinner Dress code: Casual Phone: +256 312 322327; ext= 2327


Equator Bar

There is no such thing as an ordinary night at Equator Bar featuring nightly themed evenings.

Open for dinner Phone: +31 2322499


Parksquare Café

Our lobby café will treat you to high tea, freshly brewed coffee, delicious snacks and pastries.

Open for breakfast, lunch and dinner Phone: +0 31 2322499


Kyoga Pool Bar

The Pool Bar is an exclusive place to relax after a refreshing swim in the circular Kyoga pool.

Open for lunch and dinner

Multiple cuisines

La Terrasse

Open for dinner Dress code: Casual Phone: +256 31 2322499

Fitness & Recreation


Hiking (0.3 miles)

Horseback riding (0.3 miles)

Jogging/fitness trail (0.3 miles)






Nature preserve, trail (0.3 miles)

Table tennis


Fitness center on-site


Kyoga Pool


Sheraton Kampala Hotel Spa


(0.8 miles)

Local Attractions

Kasubi Tombs

Mengo Hill

Lake Victoria

Kazi-Nyanza Sailing Club

Visit Local Area page for more information

Airport Information

Entebbe International Airport (EBB)


Airport Phone: +256 41 4352000 ext. 0

Hotel direction: 31.1 miles SW

  • Airport shuttle service, reservation required, fee: 50 USD (one way) 24 Hours, 7 days a week Shuttle Phone: +256 312 322499
  • Estimated taxi fare: 60 USD (one way)
  • Bus service, fee: 1,000 USD (one way)
Visit EBB airport website

Business Services

Copy service

Fax service

Full-service business center

Messenger service

Network/Internet printing

Secretarial service


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +256 31 2322499+256 31 2322499.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Deadbolt locks, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • No transfer showers available
  • Roll-in shower
  • Shower wand, adjustable
  • Toilet seat at wheelchair height
  • Viewports, lowered
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