Jalan Embong Malang 25-31, Surabaya 60261 Indonesia
+62 31 5468000

Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31

Surabaya, 60261 Indonesia

Phone:+62 31 5468000

Fax:+62 31 5467000

Toll-free:+62 3108071088888

Sales:+62 31 5468000

Sales fax:+62 31 5468115

Services & Amenities

Airline reservation desk

All public areas non-smoking

Beauty shop

Car Rental

Concierge Lounge Hours

Buffet breakfast, fee from: 312180 IDR

Cash machine/ATM

Concierge desk

Continental breakfast, fee from: 175450 IDR

Foreign exchange, nearby

Full American breakfast, fee from: 199650 IDR

Housekeeping service daily

Laundry on-site

Limousine service

Mobility accessible rooms

Newspaper delivered to room, on request

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Valet dry-cleaning

Health and Beauty Services

Miracle Aesthetic Clinic

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed: 650000.00 IDR Per Room Daily
  • Safe
  • Trouser press
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee
  • Plug In Panel

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage
  • Phone feature: speakerphone
  • Two-line phone

Kitchen Amenities

  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Silverware
  • Stove
  • Table and chairs
  • Toaster
Visit the Guest Rooms page for more information


Dining Services

Room service, 24-hour

Room service


Buffet breakfast, fee from 312180.00 IDR

Continental breakfast, fee from 175450.00 IDR

Full American breakfast, fee from 199650.00 IDR


Kafe Bromo

Get ready for a busy day in Surabaya, Indonesia with delicious breakfast from our extensive buffet. Meet with colleagues over lunch or dinner in our terrace-like setting with picturesque pool and garden views through a wall of floor-to-ceiling windows.

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +62 31 5468000


Lung Yuan Chinese Restaurant

Take a culinary trip to China without ever leaving the hotel. Lung Yuan recreates the warm atmosphere found in a Chinese family home, while the region's famous cuisine and dim sum are prepared in our restaurant using the finest produce and fresh seafood.

Open for lunch and dinner Dress code: Smart Casual Phone: +62 31 5468000


Kawi Lounge

Relax with friends in our lobby lounge after a day of meetings or sightseeing. Comfortable seating areas beckon, while the floor-to-ceiling windows offers extraordinary views of Surabaya. Sample our creative cocktails while sharing small bites.

Dress code: Smart Casual


La Patisserie

Indulge your sweet tooth at this irresistible restaurant. Stop by our bakery for freshly prepared pastries, featuring elegant petit-fours and other favorites, along with perfectly brewed coffee drinks.

Open for breakfast, lunch and dinner Dress code: Casual

Fitness & Recreation



Indoor Courts

Outdoor Courts


Sheraton Fitness


Outdoor Pool


Indoor/outdoor connecting pool


Massage at Sheraton Fitness


Driving Range (On-site)

Driving Range

Pakuwon Golf & Family Club (On-site)

Pakuwon Golf & Family Club

Golf Graha Famili & Country Club (7.5 miles)

Bukit Darmo (6.6 miles)

Local Attractions

Arab Quarter

2.5 miles from hotel

Chinese Quarter

2.5 miles from hotel

House of Sampoerna

3.2 miles from hotel

Kali Mas Harbour

Ujung, Perak

5.0 miles from hotel

Tanjung Perak Harbour

6.2 miles from hotel


Jl. Jend. Basuki Rakhmat 86

0.5 miles from hotel

Convention and Multifunction Hall Plaza Tunjungan

Adjacent to hotel

1.6 miles from hotel

Mirota Batik Art Center

JL. Sulawesi 24

1.5 miles from hotel

Monkasel Submarine Museum

Jl. Pemuda

1.1 miles from hotel

Grahadi Building

0.4 miles from hotel

Joko Dolog Buddhist Statue

0.2 miles from hotel

Monumen Gubernur Suryo

0.4 miles from hotel

Balai Pemuda

0.5 miles from hotel

Visit Local Area page for more information

Airport Information

Surabaya Juanda International Airport (SUB)


Airport Phone: +62 31 2986200

Hotel direction: 12.4 miles S

This hotel does not provide shuttle service.

  • Alternate transportation: Private Car Service; fee: 460000 IDR (one way) ;on request
  • Estimated taxi fare: 150,000 IDR (one way)
Driving directions

Surabaya Juanda International Airport: Continue to Jl. Tol Waru - Juanda, Follow Jl. Tol Waru - Juanda and Jl. Raya Pantura/Jl. Tol Surabaya - Gempol/Jl. Tol Surabaya - Porong to Jl. Banyu Urip in Surabaya. Take the Banyu Urip/Ps. Kembang/Tandes exit from Jl. Raya Pantura/Jl. Tol Surabaya - Gempol/Jl. Tol Surabaya - Porong. Continue on Jl. Banyu Urip. Take Jl. Tegalsari to Jl. Basuki Rahmat/Jl. Jenderal Basuki Rachmat in Kedungdoro

Business Services

Copy service

Fax service

Fee for each additional page of outgoing fax

Full-service business center

Network/Internet printing

On-site Business Center is Staffed


Secretarial service


For more information call the general manager of the hotel.

Accessible guest rooms have a 32 inch wide opening Bathtub grab bars Business center entrance Fitness center entrance Hotel has on site accessible self-parking Lowered electrical outlets Main entrance Meeting spaces No transfer showers available Pathway to registration desk Pool entrances Registration desk Restaurants and lounges Route to accessible guest rooms is accessible Self-operating lifts or sloped entry Spa entrance TTY/TTD compatible Toilet seat in guest rooms for disabled person Property has elevators
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Sheraton Surabaya Hotel & Towers