Sheraton Kampala Hotel

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Sheraton Kampala Hotel is rated 3.5 out of 5 by 140.

Rated 4 out of 5 by Tunde74 from East african warm hospitality as always This has been my 3rd stay this year though it's been years since I have been travelling to Uganda and staying at Sheraton. I love the hospitality of some of the staff, from the Concierge to the Reception Desk, from the coaches at the gym to the staff attending for breakfast, though this time I heavily relied upon room service. It is refreshing to see Sheraton staff recognising a guest and ensuring that the guest's requests are attended to diligently. The quality and tastes of the food, the cleanliness of the rooms, the welcoming attention by staff at all times make Sheraton Kampala my number one selection in the city. The availability of spa facilities makes every journey a relaxing one.

Date published: 2018-06-04

Rated 3 out of 5 by SunnyGaze from Poor Quality of Spa Services Poor quality of service at the spa poorly done pedicure Billed for 50 minute massage when the service offered lasted 30 min

Date published: 2018-05-21

Rated 1 out of 5 by Tamer27 from Bad service Construction very noisy and asked manager to stop and refused. Very bad and will never come back

Date published: 2018-04-20

Rated 5 out of 5 by WashU from A country home in the Middle of the City! Feels like a country home in the middle of the City with the conveniences of a city, but also the privacy and beauty of a true country home. The grounds are excellent, the people are nice, and one feels extremely safe. The requirement for a key card to access the residential floors is a great added feature. Try this hotel and you will not regret... At least I have not for the past 5+ years that I have been a regular Guest coming in from New York to Kampala for work. I can confidently say it is my second home away from home. My first home is in NYC, and my second home is the Sheraton-Kampala...:)

Date published: 2018-03-21

Rated 5 out of 5 by FEROZ69 from ABLUTION AND DRAIN SYSTEM ablution pipe near WC and the drain system in the wash basin area.

Date published: 2018-03-18

Rated 2 out of 5 by Samjcb from Tired, tired, tired hotel Lower floor rooms are yet to be refurbished. Shower didn't work and had to be repaired. Bathroom is poor. Room not as clean as it should be. And the worlds hottest Gym (A/C doesn't work in there.) if I were Sheraton I would not put my name on this hotel.

Date published: 2018-03-14

Rated 5 out of 5 by Traveller009 from Great Place to stay Very friendly staff, always courteous and helpful. Room service was timely and remembered past order(s) - very personalised. The facilities of this hotel are excellent and gives the comfort of security in the heart of the city.

Date published: 2018-01-30

Rated 5 out of 5 by Makobu from Excellent Family Atmosphere I arrived late after a delayed flight and lost luggage. However, the staff at the reception wore ready to receive us and made our check in seamless and absolutely painless. The room was excellent and value for money. Very comfortable bed. Breakfasts were very generous and had a wide variety. The fitness center is very well equipped and the staff are very helpful. The bars are great and have good cocktails. Overall the location is very convenient to visit Kampala. On the whole it was a great experience. I hope to be able to visit gain.

Date published: 2017-12-29

Sheraton Kampala Hotel Reviews - page 2

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Sheraton Kampala Hotel

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