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  • WHAT TO EXPECT

Welcome to The Westin Mumbai Garden City

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Aesthetic markings on the floor of the elevator to indicate standing positions and social distancing norms of minimum six feet. On arrival mandatory screening of body temperature for all. Enhanced and thorough cleaning protocols implemented in guestrooms.

Guest rooms are equipped with disinfecting wipes and sanitizers and digital in-room dining menus will be available in rooms.

We have enhanced our cleanliness guidance in accordance with Marriott's Commitment to Clean and have improvised our hygiene protocols, including:

  • Sanitization of all restaurants and public areas are carried out as per the recommended hygiene guidelines by FSSAI (Food Safety and Standard Authority of India).
  • Personal Protective Equipment (PPE): All public area associates will be wearing mask and gloves, which are discarded every 3 hours as per expert Health care guidelines. All the guest are asked to wear a mask while in public areas of the hotel.
  • Room Amenities: Minimal amenities are placed inside the guestrooms and based on your preference, extra amenities will be placed prior to your arrival to reduce any need for increased contact during the stay. Guestrooms are equipped with disinfecting wipes and sanitizers.
  • Sanitization procedures are followed with disinfectant as per the advice of the Hygiene Partner and audited by dedicated in-house hygiene manager.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Swimming Pool: Everyday, 7:00AM - 10:00PM
  • Kids Club / Playground: Everyday, 7:00AM - 10:00PM
  • Club Lounge: Lounge on the first floor is closed until further notice. An alternate location has been provided to carry forward club services at the 18th floor.

Following the current government policies, the all-day dining buffet restaurant - Seasonal Tastes, the Indian fine dining restaurant - Kangan and the Italian fun dining restaurant - Prego are now open for in-house and walk-in guests. The quick-service cafe - Pronto is also operational from 8:00AM - 8:00PM.
Restaurant cleaning and sanitizing is done periodically and before opening and between each meal period. All tables are sanitized and maintain a minimum distance of 6 feet.
We have also initiated delectable offerings to be delivered to the comfort of your homes. Keeping in mind the social distancing norms we are promoting a contactless delivery and accepts online payments

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enrolln here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Lounge Access: The Club Lounge is currently non operational until further notice, however alternate location has been provided for the club services to be carried out.
  • Welcome Gift: Platinum Elite, Titanium Elite and Ambassador Elite members receives gift cards
  • Late Check-Out: Platinum Elite, Titanium Elite and Ambassador Elite members are eligible for late check out until 4pm
  • Mobile Check-In/Check-Out: Mobile Check In for Platinum Elite, Titanium Elite and Ambassador Elite members.
  • Mobile Key: Not Activated

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

The Westin Mumbai Garden City