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  • WHAT TO EXPECT

Welcome to The Westin Chicago River North

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

  • Mobile check-in, mobile key, and mobile guest services is available and provides a contactless experience.
  • On-site valet parking and off-site self-parking is available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members can wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival and daily housekeeping service is available (please notify the reception agent upon arrival if you do not wish to have daily housekeeping service).

We are committed to making the amenities and services at our property available to you while complying with local regulations. Currently, the city of Chicago does not have any restrictions.

  • Fitness Center: Open 24 hours daily
  • Club Lounge: Open Sunday through Friday. Hours of operation provided upon arrival.
  • Room Service: Not available at this time
  • 320 RiverBar is open daily for breakfast, lunch, and dinner. Please visit https://www.320riverbar.com/ for more information.
  • Rise Café is open daily from 6AM to 12PM for grab and go breakfast with both indoor and outdoor seating.
  • 320 Bar is open Monday through Saturday from 3PM until 11PM for cocktails and offers both indoor and outdoor seating.
  • Snacks and beverages are available for purchase in the sundry shop when grab and go service is not available

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Breakfast: We will offer complimentary coffee and cold breakfast items to our Platinum Elite Members, Titanium Elite Members, and Ambassador Elite Members.
  • Lounge Access: Our lounge is closed
  • Welcome Gift: We will offer our Elite Welcome gift of 1000 points per stay to our Platinum Elites, Titanium Elite and our Ambassador Elite Members. We will offer a 500 point Welcome Gift to pour Gold Elite Members
  • Late Check-Out: Platinum Elite/Titanium Elite/Ambassador Elite may check out as late as 4pm when available
  • Mobile Check-In/Check-Out: We offer mobile check in and mobile check out
  • Mobile Key: We do not offer mobile key
  • Mobile Dining: We do not offer Mobile Dining
  • Mobile Guest Requests: We offer Mobile Guest requests

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

The Westin Chicago River North